Patioworld
530 Francisco Boulevard West, San Rafael, CA 94901
Location & Phone number
530 Francisco Blvd W, San Rafael, CA 94901, United States
About the Business
Patioworld is a premier furniture and home goods store located at 530 Francisco Boulevard West in San Rafael, California. Offering a wide selection of high-quality outdoor furniture, decor, and accessories, Patioworld is the perfect destination for anyone looking to enhance their outdoor living space. With a focus on style, comfort, and durability, Patioworld is dedicated to helping customers create their dream outdoor oasis. Visit us today and discover the perfect pieces to elevate your outdoor living experience.
Photos
Hours open
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
11:00 AM - 6:00 PM
Reviews
"We dropped in last week and were welcomed by Sarah Price. Very friendly and certainly knew her products. She was very through answering our many questions. I highly recommend her and the great very impressive store."
"1. They stated it was in stock when purchased & we did not receive it until 2 weeks later. 2. Requested delivery 12-3 - Zero respect or courtesy call to let us know that they had put us “last” on the delivery route. 3. Delivery person calls at 2:30 stating they won’t be at our stop until 3:30 AFTER we waited all afternoon. 4. Called delivery person to express my dissatisfaction & she hung up on me - because I used “God Damn” out of our frustration. AWFUL EXPERIENCE"
"We loved our patio furniture when we bought it but beware if something goes wrong ! Our Ramsay chairs have literally fallen apart. We submitted a warranty claim as recommended by the San Rafael manager, Cheri Sweet. It has been one month and we still have not gotten a response. There is no number to call or contact as no one really knows where their furniture is made. We're told they're overseas somewhere. Regardless, this is the worst customer service we have ever had and Patio World stores won't step up and honor their product. Will definitely not be patronizing this store !!!"
"I purchased an expensive outdoor teak table and 8 chairs June 30,2020 from the San Rafael store. They delivered the table and chairs a couple weeks after I ordered them. So I was thrilled. Two weeks after we got the table we noticed it is warping, a lot! I contacted the store in San Rafael they said they could not help me it had to go through their warranty dept in Hayward. I immediately filed a claim, with pictures on 7/31/20 and I have heard nothing from them. I have sent emails and all I get is were waiting to hear back from them. I have called their number the San Rafael store gave me. No one answers and no one returns my phone calls. I would never purchase anything else from this store as there is NO customer service if something goes wrong."
"I highly discourage purchases from this retailer. I spent $400 on chaise cushions in March 2016. Despite taking great care of the items, the cushions are severely torn and unusable after just 18 months. I have called twice and have been told to file a warranty claim. Still awaiting the warranty claim form…."
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