Planet Fitness

"I was a rookie who wanted to go to a gym that is not as intimidating as many others and I found my spot! The staff is great and place is great. It has all your basic machines to work on different muscle groups! Great starter gym!"

"1 star because what started as a nice, clean, 24hr gym has increasingly restricted their hours over time. About 1 ish yr ago, the gym changed their opening hours to 6am on wknds which kept me from workout on wknds due to my work schedule. Now, they’re changing their opening hours to 5am on week days which also interferes with my ability work out before work during the week. Healthcare workers, work early mornings, all days of the week and it’s a shame that we’ve been excluded from this gym."

"Cold showers. Dirty. Changed their hours effective March 2024. On the plus side, they have hair dryers, stools, and a small area enclosed by a shower curtain to step out of the shower into."

"I recently had an unfortunate experience at Vista, California Planet Fitness, and I feel compelled to share my disappointment. It's worth noting that my review is based on the specific location I visited, so experiences may vary. First and foremost, I was disappointed to learn that Planet Fitness Vista, Ca is no longer a 24-hour gym. This was one of the main reasons I initially joined, as the flexibility of being able to work out at any time was a huge selling point. The reduced operating hours have inconvenienced me and limited my ability to exercise when it best suits my schedule. Another issue I encountered was the strictness of the staff regarding the use of massage beds. Despite there being vacant beds, the employees prohibited me from using them. I believe that if the beds are unoccupied, they should be available for use by members. It's frustrating to see resources go to waste while eager members are denied access. Furthermore, I was denied service when I arrived at the gym merely half an hour before closing time. While I understand the desire to close on time, it's disheartening to be turned away when there's still a significant amount of time left for a workout. This policy seems unnecessarily rigid and fails to prioritize the needs of paying members. The lack of hot water in the women's showers was another disappointing aspect of my visit. It's basic hygiene and comfort to provide hot water for showers, especially in a gym setting where people work up a sweat. I hope the management addresses this issue promptly, as it severely impacts the overall experience. Lastly, I found the staff at this particular location to be ill-suited for a gym environment. Their lack of knowledge and indifference towards member concerns was evident. A gym should have employees who are knowledgeable, supportive, and enthusiastic about fitness, which was not the case here. It's essential to have a team that fosters a positive and encouraging atmosphere for members. In conclusion, my recent experience at Planet Fitness Vista, California has left me disappointed. The elimination of 24-hour access, the denial of massage bed usage, refusal of service before closing time, lack of hot water in the women's showers, and underqualified staff have collectively tarnished my perception of the gym. It is my hope that these issues are addressed promptly by the management to improve the overall member experience."

"This is a big immaculate space with fantastically maintained machines that are clean and tidy. Lots of machines, great staff and people in the gym. Fully stocked with plenty of cleaning products for users to clean the machines before and after use. The massage chairs are clean and well maintained. The restrooms are very clean and tidy along with lockers."