Living Spaces

"Amazing attentions. The manager and Sydney are great persons and very supportive. For 2 hours my wife and I got their recommendations for helping us to fill our new department. Definitely I recommend this place. We will come back, for sure. Thank you!"

""Disappointed" is an understatement. After researching online and visiting the Living Spaces store in Fremont on two separate occasions, we made the decision to purchase the Summit Black Full Bookcase Bed with Single 4-Drawer Storage. Everything up until unboxing was flawless. The online order system was easy. The bed was delivered on the date it was advertised. The delivery team was quick, efficient, and proper with the delivery. However, upon unboxing and assembling the bed, we saw a number of quality and workmanship issues. My wife and I counted at least 7 finish and quality issues and 2 workmanship issue. Of the 7 finish and quality issues, there were at least 2 different locations where the paint was not sufficient and you can clearly see inconsistent coloring. The rest of the quality issue are clear chips or cracks that they poorly attempted to paint over. There were 2 clear workmanship issues. 1 was that the Full Slat Roll literally was missing 2 slats. It posed a major safety issue. I ended up going to Home Depot and buying 2x 1inx5inx6ft wood boards that I had to cut down to 4.5ft to fit. The second workmanship issue was the lower right drawer's rail being misaligned. Upon unboxing, it was actually missing the screw, which had fallen out. Upon attempting to screw it back in, it was clear that the rail was not aligned to the drawer properly, as it would not close. I had to use a longer/deeper screw and realign the rail so the drawer would close properly. Ultimately, had the bed not been so big and heavy, I would have immediately called Living Spaces and asked for an immediate replacement. Looking over their return and exchange policy, I felt that the inconvenience and hassle of attempting to properly address/replace the bed was going to be more costly in time and stress. Ultimately, we are keeping the bed and we simply now have a very negative experience with the quality of product. Finally, to add insult to injury, I received an email to complete this survey. The survey, itself, actually does not include anything regarding my satisfaction of the product (i.e. the bed) itself! I've purchased much better quality furniture (e.g. loft beds, desks, bookcases, etc..) in the last 2 months from other competing companies (e.g. Wayfair, Pottery Born, etc...) and have received much better quality product for as good, if not better prices than at Living Spaces. I expected, for the price, we would receive a high quality bed. Sadly, that is not the case. I suggest Living Spaces really look at the manufacturing process, finishing process, and the quality control and inspections put in place. This exact same review is sent directly to Living Spaces as is also posted on Google, which includes photos."

"Loved the collection and the excellent shopping experience courtesy Talwinder who was super knowledgeable, dedicated and a very customer centric sales executive."

"Very good collection of furniture for all rooms. Shopped for sofas recently and had good experience overall right from help with questions in the store to delivery all the way. The price might be bit higher when compared to other local furniture stores. So do your due diligence and research before buying from the branded stores like this."