Days Inn by Wyndham Concord

"Great location. No elevator. Staff could try a little harder. Great price but don't expect too much when it comes to kindness and service. They do what is required."

"We had an impatient rude young man check us in…2 of our active credit cards were flagged and refused by their system. Once banks were contacted they had flagged this transaction as fraudulent…says a lot about motel. Couldn’t close shower curtain as the rod was hanging by screws and falling out of wall. Breakfast was not very good…. I think motel 6 would have been a better option"

"While it is a great location if you're going to go to the Pavilion for a show, the place itself is not that great. There have been some cosmetic upgrades but it needs work. The pool area is very run down, and the pool furniture is definitely showing its age. The room is fine for sleeping but the turntable on the microwave didn't work and the security frame on the television makes it very difficult to use the remote control. There is a free breakfast but the eggs and the sausage were cold, and the bread was stale."

"Chose this place because it was the location I needed for a short stay before a long trip. Big mistake. Cannot recommend at all, zero stars! I wish I had read some of these reviews before I booked, but I actually went to the place first and asked to see a room. Well, they must have shown me the only nice room in the place and I thought it would be okay for two nights. I was very, very wrong. This place was really gross, dirty, noisy, rundown, trashy, and felt unsafe. Much like many other persons experiences as described in these reviews. The people who said they had great stays five-star stays... I think they are reviewing the wrong hotel/ motel because this place was horrid! And when I complained, there were no apologies, and I was ultimately only offered worthless "points" instead of any type of refund. Do not waste your money here. Furthermore do not stay at any Wyndham resorts, as the company on the whole clearly does not give a darn about complaints about this property either. A simple apology and refund of at least one of my nights would have made a happy customer who may have given them a second chance, but they didn't do that, so I will not stay at the Days Inn in Concord or any other Wyndham property ever in the future. I don't continue to give my money to companies that don't give a darn about the customers who give them business. Much better places to stay in Pleasant Hill for just a few more dollars. On my return trip, I stayed at Sonesta Select and it was very comfortable, clean, quiet, and nice 5-night stay."

"The hotel is in a great location, the room is nice, large, very clean. The staff are very kind and helpful and requests for service are fast. I was even e-mailed a list of attractions and things to do at discount prices during our stay. Friendly staff, Overall great experience and would definitely recommend this hotel."