Ralphs 950 North La Brea Avenue, Inglewood, CA 90302

"Something is seriously wrong with the customer service at this store. I needed to contact this store because someone hacked into my Kroger account and placed a huge pickup order for themselves. Not only could I not get through on the phone to cancel the fraudulent order, but neither could Kroger's corporate customer service representatives until they called in a specialist. This is unacceptable. I don't know if it's a lack of staffing or an issue with the quality of staffing at this store, but management needs to step up and ensure that personnel actually do their job and someone answers the phone."

"I usually visit this Ralph's frequently but last week was my last visit. I always use self-checkout and I'm really patient because I know the employees be busy helping other customers. Anyway, I pressed the incorrect selection on the computer because I was trying to enter the remaining balance of my EBT card. A staff member approaches me with an attitude, upset that I accidentally clicked the wrong button. She’s the short, fugly light-skinned woman who resembles a bulldog and her top teeth protrudes out of her mouth when she smiles, she was completely rude! I think she has a tattoo on her neck, but I'm not sure. The rest of the staff is incredibly friendly, but her customer service was terrible, and I don't want to purchase somewhere where I'm treated disrespectfully."

"We came to Ralph's, to shop while visiting from out of town. It pays to have a Ralph's shopping card. My wife and I ALWAYS have problems loading apps. I'm sorry I didn't get the employee's name. A young Hispanic guy that works in all areas of the store. He helped us not once, not twice but three different times. Being in a different store and not your home state, shopping the week of Thanksgiving. This guy went above and beyond his call of duty to help us. I'm so sorry I couldn't remember his name. The store was crowded with shoppers, and each time I went back to him he helped me without a frown. He's an asset to Ralph's supermarket chain. We were there around 10am. We went back around 1700hrs, and he was still putting in the work. Thank you Ralph's for hiring these type of employees. The cashier's were very helpful also. HAPPY THANKSGIVING & THE COMING HOLIDAYS."

"Had such a great experience just now I asked one question about a product and three different employees Tried to assist and help me. Wow that’s a first !!keep up the good customer service guys and the manager was involved too lol. The names were Carlos, Cindy I know Rockelle’s though and Racquel in the meet area all right cool so this"