Sky Zone Trampoline Park 2825 Johnson Drive, Ventura, CA 93003

"UPDATE: Spoke with Isabel, a customer service person there, and she was incredibly helpful to us. No concessions or compensation, but at least our party will be on at an earlier time. *********** We pre-purchased tickets for our child’s birthday party online on Sky Zone’s website. We received a call at 7pm days later, a few days before the party, and they told us they had already booked a party for the entire place during the same time we bought tickets for, but they didn’t update their website to block out the times. They told us we couldn’t come at that time which completely disrupted all of our plans for the birthday, including meals and dessert afterward (not at Sky Zone). Now we have to go in the mid-morning or the very late afternoon. Not great times for kids. All they offered was a measly apology and said they could refund us. They didn’t offer anything to make up for THEIR error. I asked to speak to the manager. She assured me he would ca the next day between a certain time frame but that time frame has come and gone. I’ve now been on hold for the last 12 minutes (and counting) to call them and finally someone picked up and immediately hung up. Horrible customer service. Truly horrible."

"The kids had a blast and I enjoyed the massage chairs while they were jumping. Only negative was that they didn’t serve food that day. They said their pizza oven wasn’t turned on and they were not going to make any more popcorn that day."

"We had our 9 year old sons birthday here. We were so impressed, it seems like they are every detail sorted to make the hosts job as easy as possible. Everyone had a great time, so much so that even the parents joined in!"

"Had a lot of fun with the kids it was a little bit dirty and the foam pit needs new foam. The dodgeball section was my favorite. The bathroom was dirty and I don't think I would eat from the snack bar but did get some bip n dots ice cream."

"This place is great. We order ahead on line. We never wait AFRON IS AMAZING, he hooks the kids up with awesome fun. I can't appreciate them enough. They gave our kid birthday credits for games. They made it awesome. LOVE THIS PLACE!"