Staples

"Staples always has everything I need. I usually go here to drop off and pick up printed . marketing materials for one of the restaurants. The print quality is always superb. Awesome colors and they almost always get the cut on the materials perfect. If you need a quick professional print job, I highly recommend Staples at this location."

"I'm a local small business owner and I have used their printing services a ton over the last few months. A few days ago I went in to pick up some prints for my mom and had no major issues aside from being blatantly ignored by the woman manning the printing department, and my moms prints weren't laminated as she had requested. I brushed it off because a super sweet guy ended up helping me with everything and they laminated the pages at no additional charge, so fine. A few days later I went into the store to pick up some prints for my business that I had ordered online. The same woman (ARELY) who had completely ignored my existence when I went to pick up my moms prints, ended up helping me. After she gave me my poster she randomly decides to ask me if I paid for the prints that I had picked up for my mom the previous day. I was taken aback by the question and the insinuation behind what she was asking. I told her I had, and then asked her to elaborate on her question and why she asked me that, to which she had valid no response. For context, the prints that I picked up for my mom were literally $1 and some change. I've never stolen or walked out on any type of bill in my 30+ years of living, so I was extremely insulted by the question. I spoke with her manager and let them both know that I'd be contacting corporate. Her manager seemed upset and disappointed but only offered to "speak" with the employee. I have worked in sales and customer service for 12+ years and I understand that there are times that your words and intentions can by taken out of context, but I think that this employee was fully aware of what she was asking and the impact that it would have, and if she wasn't, then I think that this is a hard lesson that she needs to learn. I am a black woman so not really sure if she was trying to racially profile or just be a horrible person in general, but if you print anything there I highly recommend avoiding the girl with glasses in the print department. She's extremely rude."

"I hadn't been to Staples in years. The other day, I needed something quickly (I couldn't wait for Amazon) and Staples had the specific item I needed. Once I visited the store and was reminded of what they carry, I found another excuse to go there a few days later. It's a convenient place to find many things, plus it's open quite late, which is nice."

"I’m not sure why anyone there asks if I need help when no one in the store- at least from my experience, is competent to assist in any way other than a possible price check. Not only were the 4 employees I encountered irritating, the one in electronics was rude as well as unknowledgeable! I will NOT go back into this store unless it is unavoidable due to necessity.."

"This week I shopped at Staples, in Monterey. It was my first time going in to that store, and I am happy that I did. The store is roomy, bright and prices are fair. I will shop there again for sure. Before concluding, I want to give an compliment to the clerk who helped me, that day. Her name is Haley. Haley, was helpful, courteous and in my opinion, a very good additon to the store. Good employees, help to make any store/ company better. Shopping can be stressful, and having a store clerk greet one, with a friendly smile, and then give one service that is worthy of praise, is just great!"