The Home Depot

"The parking lot at this Home Depot is in complete disrepair. The lines are terrible and there are pot holes. It’s dangerous. These big stores rake in the profits and never spend to make sure they’re not a horrible junkyard out front."

"I'm remodeling on property in Pebble Beach at the moment, having never been to this Home Depot since I'm from San Jose, I have to tell you the five visits I've had here have all been bad experience. When you first walk in you notice that they're playing acid rock on the overhead music system which is a little bizarre. Asking for help from any of their employees yields are very weird experience and an uncanny feeling. I asked one young man if they had electrical parts to mount a ceiling light, he didn't know but he said he would call somebody, he walked around for 10 minutes with his phone in his hand didn't call for help electrical department until I called him on and said hey get on the PA system and call somebody for electrical, he refused to do it. I'm in the store yesterday there's a line for the self checkout that's 8 or 9 deep and there's two gals standing next to a cash register just talking having a good old time and came over I said hey are you open and she immediately turned around and looked at me as if I was bothering her and said oh, the lines over there, then she turned around and went back to talking to her friend. Just standing there having a good old time couldn't be bothered. I don't know who the store manager is for this operation but there's a very negative weird vibe here. I mentioned to the homeowner I'm working for my weird experience at Home Depot he said oh yeah we never shop there, we go to Salinas and hit the Lowe's because they're very friendly, I got a better selection of product that seems to be higher quality and it's a much better experience. He shared with me he ordered some fluorine from Home Depot it took weeks to get it in, when the order finally came in it was wrong, he ended up getting upset and going to Lowe's, validating my experience, so it's not just me."

"The lines are ridiculous here. They will only open minimal self checkout lines and have a maximum of 2 checkers on the floor. Sometimes only 1. This creates long waits for us customers. It's maddening. They also don't police the lines so people constantly start new lines out just outright cut the lines. Just a really bad experience. It has improved by a star recently"

"I was sold open oil container without knowing and 200 miles away when realized, this place is filled with illegal Mexicans outside, and isn’t safe, don’t waste your time coming here. Barley had any registers open and parking lot is a mess!"

"I visited Home Depot recently and was quite impressed with the store itself. The wide range of products and helpful staff made my shopping experience enjoyable. However, I did find the parking lot a bit challenging to navigate. Overall, a great store with room for improvement in the parking area. May need to open another location at the rate people visit here. lol"