Panda Express

"I love the food made here - definitely more fresh than other locations... But sometimes the service is subpar and turns me off. I do love checking out all kinds of locations though."

"Rude cashiers. Food is prepared well here but it seems that there is always this expectation of the cashiers bad attitude/personality. This has not only been my experience but as I’ve stood in line and observed other customers and it seems these employees are ALWAYS in a undesirable mood. Perhaps it’s having to interact with so many people since this P.E is without a doubt busy and popular. You politely ask a simple question or request and you get an answer with a sour attitude in return. Asking for condiments (not extra condiments)seems to be a chore. For years now, this place has been a go to for me and my coworkers as University employees. I enjoy the food and portions when having lunch but the experience of having to make my transaction with these cashiers leaves a bad taste in my mouth."

"I used a mobile order to avoid waiting in the line, which ended up being waiting in another line (in front of the mobile pick-up sign) and having to talk to the lady and confirm my order in person. They expected the people lined up in the mobile pick-up area, which is not clear for all the people who put orders using their phones. I don't know why it's called a mobile order when it's just another line. This caused the people in the mobile pick-up area compete each other cause they didn't know that they needed to form one line and had to check in and talk to a lady. If it's a mobile order, they should just prepare the orders in the order they received them and call out the names. If not, please don't call it a mobile order. I should've rather stayed in the original line. I waited about 45 minutes after putting my mobile order (the app showed ~12 min wait time), and one more thing: they missed out Fried Rice in my plate."

"There are two women are very mean and judge me. Every time when I checked out, they didn’t give me the snack. Every order they will give us a snack but they both didn’t until I asked them. It happened several times, from the same woman. I know they prejudiced me as I am an Asian because they gave others snacks except me. It’s very funny that both of them are Asian too. So ridiculous!!! Hahahah Next time if it happened again, I will ask their manager to hand it. I almost forgot it."

"Food is average for a Panda Express but garbage customer service. Rude and overwhelmed staff serving the food and at the register. I also unfortunately witnessed two female staff members in this photo bullying and harassing an elderly man who was trying to get his food. The staff give a bad name to Panda Express and UCLA dining as a whole, unfortunate."