Jackie's Professional Dog & Cat Grooming and Boarding

"Jackie did a beautiful job giving my cat, Moochie, a lion cut to rid her of terrible matting. She worked me in as soon as I described the problem, to get my cat much needed relief. It was my first experience with Jackie, and she handled my usually difficult cat with zero problems, even texting me photos while she worked, and complimenting me on how sweetly she behaved! Mooch usually has to be sedated by a vet when her coat gets like this, but Jackie had absolutely no trouble managing her, at all. We have searched three years unsuccessfully to find a standing cat groomer for Mooch after our last one moved away, and we have had terrible experiences with three other groomers during the while search. I am so happy to say we finally found Mooch a standing grooming appointment by a confident, caring, gentle, excellent professional! **I will add, another reviewer on here characterizes Jackie as rude and unprofessional. I wholly disagree! She is confident, direct, matter-of-fact, and to the point. My experience, but more importantly- my cat’s experience today- was everything I’ve been searching for for over three years. Thank you so much, Jackie! Mooch will see you again in April!"

""Disappointing Experience" I just contacted Jackie's dog grooming for the first time, and unfortunately, my experience was less than satisfactory. From the outset, communication was challenging; Jackie was evasive and, at times, outright rude during our conversation. When seeking information about grooming services, I felt like my questions were dismissed, and Jackie even questioned my experience as a dog owner. Despite attempting to discuss my concerns, the call ended abruptly with Jackie hanging up. This lack of professionalism and customer service is disheartening, especially for someone seeking grooming services for their beloved pet. I hope my feedback serves as a cautionary note for others considering Jackie's services. Clear communication and respectful treatment are crucial elements of any business, and regrettably, my experience fell short in these aspects."

"TLDR: HIGHLY RECOMMEND. Drove all the way from downtown Nashville for Jackie. We traveled from downtown Nashville for the two years we lived in the area to see Jackie. I have an extremely anxious and overly dramatic pup, Zeke. He is one to cry whenever any sort of grooming is possibly going to take place. Jackie never missed a beat with him! She was so great with him and I never felt anxious or worried leaving him with her to be groomed. I knew she would care for him, love him, and give him a great cut. When I picked him up he was happy, comfortable and it was clear he hadn't been anxious and miserable during his time with her. When we moved away from Nashville, I instantly dreaded finding a new groomer, as Jackie was SO GOOD with him. Couldn't recommend Jackie enough!"

"Jackie always does a great job grooming our Bichon. When we board him with her, he goes straight to the fenced in yard and completely ignores me, as he’s so comfortable staying there. Like his home away from home. As far as pick up and drop off goes, she’s very understanding and flexible. Last year, our flight home was delayed a few times and then finally canceled. When I let Jackie know, she was very understanding and kept our dog an extra night. I drive well out of the way to board my pup with Jackie."

"We wouldn’t leave our dog anywhere else!!! Our dog is an anxious mess but I never worry when we are boarding her with Jackie. She and her husband go above and beyond for the animals in their care. Her prices and pickup/drop off procedures are more than fair and very straightforward, leaving no room for confusion as far as I’m concerned. Communication is always clear, concise and fast. Thank you for always taking such great care of our girl!"