Monterey Park Auto Collision
401 Monterey Pass Road, Monterey Park, CA 91754
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Location & Phone number
About the Business
Monterey Park Auto Collision is a reputable car repair institution located at 401 Monterey Pass Road in Monterey Park, California. With a team of skilled technicians and state-of-the-art equipment, we specialize in providing high-quality collision repair services for all makes and models of vehicles. Whether your car has been in a minor fender bender or a major accident, our experienced staff is dedicated to restoring it to its pre-accident condition. Customer satisfaction is our top priority, and we strive to deliver excellent service and craftsmanship on every repair job. Trust Monterey Park Auto Collision to get your vehicle back on the road looking and running like new.
Reviews
"Jose is the most honest and kind person, I trust him. His work never fails. I have gone to him for years. His prices are beyond fair. Unbelievable and generous. There's no doubt on me recommending him!!!"
"I’m so glad I went with MPAC for the repairs to my car. I was involved in a minor accident a few weeks ago. First time someone hit me. I called and spoke to Annie and she was so helpful, patient and understanding. She even offered to provide 2 preliminary estimates from photos of the damage and my VIN via email. Annie was honest and transparent about the whole process. I brought my car in to determine if the impact bar also needed to be replaced and the owner - Ray - checked underneath my car himself. Ray was also very helpful and understanding. This is a small family owned business and they’re so nice! In the end the bumper and impact bar needed to be replaced. Honda didn’t have the parts in stock and there was no ETA on their arrival so we went with aftermarket parts. Annie and Ray assured me that that quality would be the same. The repair took just a few hours and they even washed my car. Totally unexpected but so appreciated. The repair looks great! I’m so grateful I found this place and will recommend to anyone and everyone. Thank you!"
"They work well with your insurance company and will help coordinate things with the car rental. Their communication skills are good as you can ask questions and they will get back to you if they don't have an answer right away. As for body work, it's great. Keep in mind they will fix according to what the insurance pays and covers on your vehicle. Lastly, it's a crowded lot with other car places, but don't let that scare you."
"If their repairs are anything like their customer service, they suck. Don't return calls. Don't follow up. Don't care for your satisfaction or business. Promise to provide parts estimates and don't get back to you. When they finally call you after a week, they say they need to see the car. This is after I provided a VIN # at their request for "accurate pricing." Too busy to care."
"Michael and the staff here are very client focused. This includes being attentive, explanation of the work, and details of parts and cost information. I feel like they are willing to listen to get the job done right--this includes hashing out grey areas and showing patience for details for a comprehensive job. Check them out first if you need work on a vehicle! You won't regret it."
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