Fifth Third Bank & ATM 2437 Old Fort Parkway, Murfreesboro, TN 37128

"I used the mobile app to deposit a paper payroll check from a large corporation drawn through Bank of America. The check was deposited on Feb 17th with availability on Feb 21st. I wasn't concerned with the initial delay because of the holiday but today the funds are still not available. I called the 800# and was advised that the funds would not be available until Feb 28th. I visited the branch - manager was excellent but "hands were tied" due to this being a corporate decision. Very troubling practice with no justification."

"I would not suggest this bank. There are too many banks online or up/down the road to do business with this company or branch. Save yourself time, money, and headaches...go elsewhere. Your future self will thank you."

"The only reason I'm giving this 5 stars is because of BEN OSTERGRANT!!! He completely changed our mind on fifth third banking yesterday with his kindness and going above and beyond for us, he was the most helpful person my boyfriend and I have had in a really long time. If I had to choose a bank teller to help me with anything it would be Ben Ostergrant!!!"

"I’ve been a customer of Fifth Third Bank since 2010. I’ve used many of their banking products and features over that time period to include their Money Market Account, Essential Checking, auto loan services, Early Access, and My Advance. Fifth Third Bank has really never been a people friendly bank. They’ve settled several lawsuits for things like predatory lending with their Early Access feature ( they really put the screws to people with that one) and they’ve settled a case that involved their ATM fees which included charging for balance inquiries. Until a few days ago I didn’t even realize these suits were ongoing until seeing them online. I may be an unknowing member…who knows? It seems that Fifth Third Bank hasn’t learned a whole lot considering they’re charging up to $25 maintenance for checking. They will even without warning disabling features like My Advance. IMO if you’re not wealthy or simply want more features with banking like free checking and the ability to get an advance on a payday direct deposit Fifth Third Bank is a very poor option. Don’t walk away from Fifth Third Bank…run! There are too many better checking and banking options available!"

"This has nothing to do with the people working at this location. They are super friendly and help you to the best of their abilities. The one star review is for the company themselves. Don't walk... RUN!! I have worked with a few banks in the past because I have moved a few times and I needed a bank that was convenient to my home. They are insanely difficult to work with. I moved to a location that doesn't have a bank or ATM within 2 1/2 hrs of me so of course I needed to find a bank that worked better with my location. Closing my account took 3 months!!! And the amount of fees this bank charges is astronomical. Learn from me, don't open an account with them."