PetSmart

"Very rude. The manager eye rolled and huffed when questioned. Finally admitted she was not the store manager but the manager on shift. I had about 100 bucks of stuff there at counter and needed another item that was locked up. The total I would have spent in store was at least 150 likely closer to 200 bucks. I explained I needed a certain brand that was listed as only available in store and with an eye roll she said they only had what was out for sale and it was not her job to get and item in I would just have to check other stores. I called pet smart and they basically said the same thing that the item I wanted was in a store in California and they could not ship store to store or to me personally. Bad customer experience from top to bottom but I did come home called the company that made the product and it is being overnighted with the other items I had on the counter for less than 100 bucks TOTAL so the lesson learned is overpriced products and rude customer service/experience. I would not recommend"

"Super overpriced products you can get cheaper on Amazon. The fish section is absolutely depressing... Dead bodies..just everywhere and rude staff that walk away when asked a question."

"I took my dog, Willow, to get groomed by Elizabeth over the weekend, and she did an amazing job! She took the time to meet my girl, talk about what kind of services I wanted, and was attentive the entire time. My pup came back looking amazing and so so happy. Willow is a bit of a drama queen and Elizabeth handled her sass like a pro. I would definitely recommend."

"This was my pups first grooming experience. I have been attempting to do most grooming needs myself, but needed some assistance. I was really nervous about leaving him, but everyone in the grooming salon was super friendly and comforting. They answered any questions and eased any concerns I had. Kayla did the grooming. I couldn’t be more pleased! Thank you so much to Kayla and everyone else!"