Les Schwab Tire Center

"I went to the Rialto location to have my tire inspected. I bought my totes brand new from Les Schwab Fontana about 6 months ago, I was near the Rialto location at the time when my tire was showing low on the dashboard. So I went there. They said they’d check my tires and Rotate them as well. I spent 3 hours there, they called me about 2 times while there to ask if I wanted to do my brakes because they were bad, and to rescale my tires since they needed it too. I declined both because I didn’t have any more time. Finally got my car and I went on my way. About 4 hours later the same tire I complained about was showing low again. Well how could that be, if they rotated them? When I called she claimed they did, well they didn’t, took my car back to Les Schwab in Fontana and they fixed it, there was a nail!!! Imagine if something happened to me while driving like it blew or something. DO NOT GO TO LES SCHWAB IN RIALTO!!!!"

"I am really happy after what happened, i git new tires and chrome wheels after this wind shield wipers replaced well the technician accidentally cracked it!but the Mgr Brent saw a crack and he told me no problem kept his promises and they did write me a check for over $1,200.00a week later a Big Thank you Les Schwab! i will tell my friends to shop at this location 10 stars!"

"Great service, honest and fair. I was quoted a lot more for the same work, so my suggestion would be to get three estimates and check the reviews. I do, and I believe I'm able to make better choices because of it."

"Would have been 5 stars except for one disappointment. Always check your bill to see if it matches the quote! They're sneaky! I was initially very pleased with my experience at Les Schwab. The manager happened to be on duty and he gave excellent service. Was polite and to the point with his recommendations. I especially appreciated that he showed me the tire damage on my car to explain why I needed new tires. I appreciated his transparency and he even recommended I postpone some service that wasn't urgent to a later date. He explained each price quote to me and helped me to select the best option for my situation. However, I was displeased that the final price I paid was different from what I was quoted. And it wasn't because tax was more than expected. Upon investigating the bill, it turns out Les Schwab installed a new set of windshield wipers without telling me and tacked on about $60 to the final bill. I probably needed the windshield wipers and wasn't going to go through the extra hassle of getting the wipers off and then buying and installing my own. But to not even tell me or offer to sell me the wipers? To just install them without asking and sneak it onto the bill, even though we didn't talk about it and that's not what I was quoted? That wasn't cool, and it matches the stereotype of these auto repair businesses being shady and taking advantage of their expertise to exploit the customer."

"1/2021 review. One of our tires popped on the road and brought it in. Tire was still under warranty, so if was replaced with new tire, hassle free. Thank you guys for the great customer service and getting us back on the road safely! *Update there was a fee for 50% of the tire because of 50% thread life remaining, no other fees."