Rialto Auto & Muffler

"Excellent Service at Rialto Auto & Muffler I recently had my car serviced at Rialto Auto & Muffler and was thoroughly impressed with the entire experience. From the moment I walked in, I was greeted by a friendly and professional staff member who took the time to listen to my concerns and explain the repair process clearly. Throughout the entire service, the team at Rialto Auto & Muffler maintained excellent communication. They kept me updated on the progress of the repairs and answered any questions I had promptly and thoroughly. I never felt like I was in the dark about what was happening with my car. Most importantly, Rialto Auto & Muffler had my vehicle ready by the promised time, which was a huge relief. They understand that being without a car can be a major inconvenience, and they clearly value their customers' time. In addition to the excellent service and communication, I also found Rialto Auto & Muffler to be very fair and transparent with their pricing. They didn't try to upsell me on any unnecessary services, and the final bill was exactly what I was quoted. Overall, I highly recommend Rialto Auto & Muffler to anyone in the Rialto area looking for a reliable and trustworthy auto repair shop. Their excellent service, communication, and fair pricing make them a top choice."

"I Stumbled Across This Establishment I Read The Reviews & Gave This Company The Benefit Of The Doubt To Take My Car For Repairs Due To A Weather Incident , Despite A Few Low Ratings I Called To Be Given A Price Estimate On The Parts I Needed & Need To Be Repaired & I Was Quoted 1800$ By A Receptionist I Was Confused Cause I Explained My Situation & She Said It Would Be Around 1800 Aiming For 2k To Get The Job Done The "Right Way" Riiiiiiight , But Then Said They Would Need To Look At It To Give Me An Accurate Price How Do You Know Repairs Are Going To Be A Bit More Without Having Seen My Vehicle ? My Car Has Been Diagnosed By Another Shop That Could Not Do The Repairs , She Still Said My Car Would Have To Get Rediagnosed With Them Which Is Totally Confusing After Stating I Know Whats Wrong With My Vehicle & Knowing Whats Damaged Im Assuming They Want To Charge Me Extra For A Diagnostic Fee Which Is 80$ Anyways I Was Allowed To Get My Vehicle Towed To There Autoshop The Same Day , I Understand They Might Be Busy To Give An Update But I Never Was Called For An Update Regarding The Vehicle Being Delivered To There Shop Nor Did Anyone Grab My Contact Information I'll Say This There Is Completely Zero Professionalism At This Establishment Whats The Point Of Having A Receptionist ? To Make Your Business Seem More Professional ? If Thats The Case This Place Is Lacking It The Recptionist Has No Knowledge What So Ever But She Seems To Have A Bit Of It When It Comes To Pricing & Adding 2+2 Typical Scam Company Tactics , All These Types Of Companys Are Surrounded With Egos That Have No Care In The World For The Customers The Ones That Have YOUR Business Running , Ive Dealt With Car Dealers & Autoshops Im Quick To See Through The Lies , No One Likes Taking There Cars To Autoshops For Repairs Due To These Reasons Dealing With Unprofessional & Ungenuine People , These Types Of Places Have Zero Caring Or Understanding For The Customer I Dropped Off My Car Thursday Afternoon It Is Monday Now & No Update I Had To Call Again For An Update Which I Was Told It Was Bearly Going To Get Looked At Today Monday All This Time Wasted To Get It Looked At When I Already Said What Needed To Be Done & The Parts That Needed To Be Repaired Now Im Having To Wait More Cause The Parts Are Not Even Ordered Yet That Should Be It What Happend To The Customer Is Always Right ? Instead They Dont Listen & Still Choose To Do Things There Own Way In Hopes To Scaming Me To Get A Few More Bills Like A Diagnostic When My Car Was At Another Shop Prior , I Was Shown The Areas Under My Car That Needed Repairs & I Also Took A Reciept Of All The Damages The Car Has & Parts Needed , I Have Been Struggling To Get To Work As To This Is My Only Vehicle It Is Now Wendsday Dialed Up There Number Once More To Be Told Again That The Car Is About To Get Looked At Another Hour & They Will Call Me Back . . . . Nothing , My Car Has Probably Been Sitting There Since The Day It Was Towed I Will Never Reccomend This Place To Anyone Those 3 Negative Reviews That This Company Already Has Are Completely Accurate Stay Away From This Place , 4.5 Stars ? I Wonder How Those "Wonderful" Reviews Got There , Bribery Maybe Who Knows But That Does Not Mask The Bs Coming Out From This Place & Its Employees Update I Called To Get Clairity Of Whats Going On & Now They Doubled The Price Ridiculous & Hung Up On Me NEVER COME HERE !!!"

"I have recently found out about this place not to long ago. They've helped me replace my tires, patched them, and even when I was urgently looking for someone to take out my lock lug nuts they came to the help with a low charge! So far this place has been my go to when it comes to tires; the prices are fair, and they get the job done. The mechanics here are nice, respectful, and quick to fix any problems. I will continue my services to be done here. I am glad to be a new customer here, Thank You!"

"Great staff, excellent mechanics. Everyone was kind and courteous, will definitely be coming back for service, just got a great quote on tires for my van that they just serviced! Will be bringing my vehicles here from now on."

"This place did a great job on my Mercedes. I had my car towed last minute to this shop and the owner Alex waited for my vehicle to arrive until about 6:30pm even though they closed at 5. I used my cars extended warranty that I didn’t even know I had until Stephanie called me to let me know! Alex and Stephanie made the process really easy and smooth. As a women I felt really comfortable when they explained the needed repairs and pricing. My warranty did not cover everything but Alex helped me out with pricing. They sent me pictures throughout the process and kept me updated through text message. I really loved this shop, we picked up my vehicle and dropped off my husbands Mercedes for repairs. Found my new shop! Thanks Rialto Auto!"