Petaluma Motor Wheel - Ebikes

"This is a fabulous ebike shop. So I have written a long review to recommend Petaluma Motor Wheel. I ordered a very custom ebike from Canada and did not have a pro ebike mechanic to help me with final assembly. You see, I am a senior with hand limitations due to arthritis and wrenching any heavy duty bolts tortures my hands. This purchase was my 3rd Ebike so I am knowledgeable and I can do smaller adjustments. I called numerous Ebike shops/stores in Sonoma County who really just dealers selling branded E-bikes and frankly, were not interested in my high end foldable Ebike on order that they didn’t represent. Then I called Petaluma Motor Wheel and Erin, the shop owner and experienced mechanic responded like an independent shop and right away he agreed to schedule the final assembly. I supported the shop and purchased add ons like grips, a MIK adapter plate for the rear rack and mirror for getting the bike street ready and we communicated by email to nail down the final assembly mods. It took 60 days for my bike to arrive by courier…the same week I brought the 85% assembled Ebike to Erin and he spent 4 hours inspecting the bike, truing the wheels, mounting the seat, adjusting the brakes etc. while I watched and as he also made pointers and suggestions for the break-in all along the way. It was an excellent job at a very reasonable cost. Erin made the bike safe and ready for the road. I have never received that TLC treatment in a VIP way before. Erin is a gem and a and he carries some beautiful e-bikes. I particularly loved the cargo bikes. You will not go wrong with Petaluma Motor Wheel. The customer service is impeccable and absolutely fun."

"My wife and I purchased our first eBikes. Aaron was really easy to work with. Genuinely wanting to find the right bike to meet our needs. Thank you Aaron. Highly recommend PMW!"

"Had a awesome time. I bought a beautiful Aventon electric bike for my Pops from Aaron. Him and the company offer amazing product and service!! My Pops is loving his new bike. That's him in the picture"

"Picked up a cargo e-bike from Aaron at the shop. Had no idea what I wanted but quickly found the one on my second visit. Took a quick test ride, placed the order, and picked it up a week later. Aaron was kind enough to fully assemble the bike for me, saving me hours of work. Very happy with the purchase!"

"Great selection of e-bikes and knowledgeable advice. Well priced. I was able to find a bike that has more than met my expectations. It has revived my interest in biking. Now if only our local drivers would be more aware"