Rodeo Durango 15151 Garfield Avenue, Paramount, CA 90723

"I haven’t received my order yet. But I purchased a Puncho on Monday morning Jan 12 around 7:45am and paid for 2 day shipping. I reached out to customer service and the tone I received was very Unprofessional. The Customer service rep told me I had to understand who they are not “ Amazon “ and that Wed was the 1st day Wed 17th was the 1st day they were back to continue the orders. I told the rep that if you guys can’t meet your obligations they shouldn’t offer it as an option. I asked for a refund and I was told it had already been dropped off at the post office that morning. But according to my tracking number it hadn’t even been shipped out yet. The customer service representative was so rude about the Situation I asked if I could speak to someone in management. And that was Tuesday morning Tue 16th and I still haven’t heard back from anyone. I call the number online and it’s no voicemail setup. I will not being ordering anything else from them. My experience was very distasteful and unprofessional."

"Poncho ordered came super fast and was great quality. Thicker and heavier than I expected. Perfect"

"Don’t get me wrong they are helpful and respectful but the botin charro is poor quality wore my pair once and as I’m putting them away the next day I see it already had a hole on the side it was all glued together not much stiching in place at all poor quality really disappointed. Keep in mind wore once never have had a pair so bad that they get a hole on the side or any hole in general one of the worst quality pairs I’ve owned. Bout them barely 2 weeks ago too"

"Excellence. This is a word that describes this company. From the ease of placing the order to a timely delivery they were top notch. I ordered a product that was backordered and they contacted me immediately with an apology. They sent a refund immediately and then the product became available a day later. They emailed me the same day to let me know it is back in stock and asked if I still wanted to make the purchase. I did so it shipped right away. These guys run a great business and care about their customers. The product is beautiful and of high quality. I'll buy from Rodeo again. Thanks to your entire staff."

"I ordered from them like a couple months ago and I love the products! I ordered some white lace up huaraches! They came in so quick and they are a very reasonable price. They came in like less than a week. The product smelt like leather so that’s how I know it was actually from Mexico Mexico. Definitely get yourself something."