The Vineyard of Olive Branch Apartment Homes

"BEWARE If you are disabled please, because I'm disabled. I have lupus and sezuires, which are invisible disabilities. I have had no prior medical issues that would have caused me to notify the Vineyard apartment office staff that I have a disability. Well, I was discriminated against and denied housing (vacate the property) recently due to my disability. I have lived at the Vineyard apartment complex off and on for several years. This was my fourth time staying there. The past three years were wonderful for me there, until recently. In the past, I had to move because the rent increased to the point that I couldn't afford to stay at the Vineyard. I mean, I had to enjoy staying there to move back, right? Well, as with any typical apartment complex, a lot has changed since my last stay, including a new office staff. The property manager: Jessi Keough - Who said I am psychotic is Unprofessional, Manager: Tammy - She will help you, but she acts like she don’t see you sometimes or hopeing you don't come into her office, and leasing agent: Zuri - Who got my information on my leases wrong before I moved in, we got into a argument - always negative things! Make sure before you start talking about people they can't hear you. The maintenance personnel who helped me were very nice, respectful, and fixed appliances right away. Unfortunately, this time around ended with a horrible experience that I will never forget or get over. Property manager Jessi Keough said I was disturbing my neighbors, especially below my apartment. I was talking too loud on the phone, walking throughout the night to the bathroom, washing my clothes too early or too late making noise, and calling police when I felt like neighbors upset concerning me. They said I caused a disturbance that was reported by different neighbors. I have been treated unfairly, disrespected, and diagnosed by them. Those who are not certified doctor’s, and I haven't even been evaluated by them as a patient to be called psychotic by them. I also gave my established physician's a copy of the paper for evidence of what the physician said in the evaluation. It didn't say anything about me being psychotic mentally ill. My established physicians were very upset with Vineyard apartment, for what they put me through staying there. So before your staff start making horrible disrespectful statements and thinking it's funny, it's not. property manager: Jessi Keough and Manager - Tammy said they felt like I dont need to stay by myself. Again, they're not certified physicians. It's residents with all types of medical disease conditions and mental illness disorders conditions at vineyard apartments. So that means no one should stay by themselves. I paid the full amount of rent for the month of December 2023. I had to vacate out of the apartment before December 18, 2023. They wanted me to move out before Christmas and New Year's. I always said it starts at the top of the company. If the management are unprofessional, the employee's under them will be unprofessional too because they allow them to be. You have to be careful who you allow to represent your company, especially when they have a big position."

"Yes 2 stars as I previously reviewed with only 1 star. I am revising/increasing my review due to the fact that the Maintenance Department Personnel at The Vineyards are the BEST OF THE BEST - THEY GO ABOVE AND BEYOND. They are courteous, kind, pleasant to speak with, and above all, they are knowledgeable and experts at their jobs! I had the opportunity to meet the Manager today as I have only spoke with her on the phone. She is a very nice, knowledgeable, and professional lady. My situation is unique and in all honesty I am not accustomed to living in an apartment. I believe after meeting her in person, she has a better understanding of my quite unique situation (being a cancer patient with extenuating privacy requirements). I have a better understanding of why issues were handled quite differently by all parties involved during a phone conversation with other office personnel. With that being said, the Maintenance Personnel and the Manager at The Vineyards are great!"

"This property has one of the best Maintainence techs around. Mr. Eric Cox is extremely professional and knowledgeable of the tasks he has to complete. I am sure I am not the only person raving about this guy. He helps to keep this property in working order. He does so well some tenants stay around because of it. If you guys have lived in Apartment Complexs before, you know, good Maintainence techs are far and few between!!"

"I like these apartments very much. I do plan on coming back to live one day. They have two pool and two playgrounds and they also offer tanning bed visits."