Candlewood Suites Murfreesboro, an IHG Hotel

"Decent place and has a decent bed. It was clean and nice with a helpful front desk attendant so that accounts for 5 stars."

"Stayed here on a business trip. The first room we were put in had cockroaches crawling out from under the fridge. When we told the girl at the front desk about it and asked for a better room due to the roaches we were told we would have to cover any additional cost of an upgrade, this was after first being told the other rooms were "unavailable" but finding out quickly on the website that they were available. We travel quite often and have never been told we would have to cover any cost for an upgrade due to severe issues with a room. We did get moved to a new room just down the hall, but it smelt like someone spilled a whole bottle of perfume in it so we were put next door to that room, but they were the same layout as the previous room. There is a $50 incidental, and what doesn't get told to you upon check in is if you booked more than 7 days you get an additional $83 added to that pre-authorization. Other than the cockroaches, the rooms are pretty sound proofed, and our car didn't get broken into so I would assume it's a pretty safe area. Hot water starts to runs out after about 10 min in the shower, and the dishwashers sound like a freight train when they're running so you can't run them at night. The floors were swept, but turned our feet black within an hour of being in the room. For $100+ a night there is also no breakfast. For being a IHG hotel we definitely expected way better. Here's to hoping we didn't bring any creepy crawlies home."

"No room service got back maid didn’t have new towels went to the desk the lady told me to bring them down then got an attitude that I asked then when I brought them the air conditioner doesn’t work and they only put sheets and a flat sheet asked for a comforter said they doing have any"

"The manager...aka Spring was high and could not stop chewing her mouth. Was unable to turn off air conditioning....even after several calls. Was yelled at by male manager for having a wax melt on. The WORST Candlewood I have ever visited!!! Not to mention all of the long stay guest kept the grilling area full of weed smoke and nothing was ever corrected!!!"

"This Candlewood Suites Hotel is very nice! The room we are staying in has a Double King Bed, very nice full size Refrigerator, Brand New Microwave, Dishwasher, very large room. I know most all IHG(Candlewood Suites)Hotels are renovating their rooms this one is Absolutely AWESOME! VERY VERY Nice Staff. Willing to answer any questions you have. This is a very nice Hotel! We look forward to staying here again. They are Pet friendly and Pets have a first floor room. There is a small pet deposit of $30. We are very satisfied!"