Puente Hills Ford Service

"Had a great experience here at Puente Hills Ford. Called beforehand on some recalls I had on my vehicle. I was assisted by Michael and he notified me to just bring it in and they would take care of everything. I had multiple recalls on the car and Michael did it all in a great time, and even ran my car through the wash. Always great customer service at this dealership."

"I usually don’t comment but the service dept was absolutely top notch. They always got back time and kept me posted on my vehicle. It was first rate service, especially Peter and Dave for getting me back on the road with my repairs. I bought my car from them back in 2017, Ford Escape. I love my car! Thanks again to Puente Hills Ford."

"I went in for a few recalls on my vehicle. I had called the day prior to see if I could schedule an appointment and Ken was able to get me in at 7am. Honestly wasn't expecting such a quick date, I had called around to other dealers and they wanted to schedule me in for the end of March. I arrived earlier to make sure I was the first to be seen and someone attended to me quickly. Once again I was pleasantly surprised with how quick and smooth everything went. I wasn't expected my car to be ready till the following day but was called later that same day to let me know my vehicle was ready for pick-up. I asked if I could pick up after work and they were really nice about letting me know I could come on by anytime from now till closing. Five stars across for the employees here at Puente Hills Ford Dealership. Five stars for your customer service, for your hospitality, for work done on my vehicle and the respect of my vehicle. I did notice a seat cover and floor cover were put and left in my car, showing me, my car was handled with care as well. Once again, the whole experience was amazing and a great start and end of my day."

"Very quick service! Oil change done on my bronco within 1hr. Only improvements id recommend is to provide mechanics with plastic wraps and towels for themselves so the insides of the vehicle wont get dirty. I had to clean up my seat since the mechanic had to lay on the floor and get in and out of my vehicle. Overall very happy with the service provided."

"Is my first time at this Ford location. I went in for a routine service. I was in and out very quickly. Service was great. I was helped out by Peter. He was very attentive and overall had a great experience. Would definitely go back again for my future services"