Santa Maria Mazda 1001 East Battles Road, Santa Maria, CA 93454

"I purchased a certified preowned Mazda from this dealership , which has been an unmitigated disaster. Prior to the sale, I inspected and drove the vehicle. Both the salesman and I noted that it had a luggage/cargo sunshade and a cargo net. After purchase, it was sent to be detailed. Coming back from the detailers , I noticed both the cargo sunshade and cargo net missing. I brought up these missing items to the salesman and he said the luggage sunshade was an “add-on”, he did not mention the cargo net. When I told him , he had originally shown me the car with those items included, never mentioning that they were add-ons. The salesman just shrugged his shoulders. It’s a typical “bait and switch “ sales tactic. DO NOT TRUST THESE SALESMEN; they are scam artists. Another empty promise was that a certified preowned sold auto is that it would leave the dealership with a full tank of gas. They reneged on that promise as well. I also thought the detail department did a very shoddy job of preparing the vehicle for delivery. I purchased this certified preowned car on Feb. 7. The worst is going out Feb. 15 and attempting to start the car. It would not start. I called AAA for battery service and they could not start it, so it has to be towed. Their certification process is a joke and “Oh Surprise”, the dealership wouldn’t assume the cost of the tow (even though the car is only 2 weeks old). This dealership is an abysmal failure across all departments, sales,, service, and detailing. I would have rated them lower tha n 1, but it is not possible! Caveat emptor."

"This is the best car dealership experience we've ever had. We have previously been to two other Mazda dealerships in Oxnard and Santa Barbara and therefore I assure you this dealership is the best. No one here is trying to deceive you and sell what you do not need. Maximum customer focus. Many thanks to Javier, attentive, and polite, who explained all the details to us, very pleasant and easy to communicate with. We appreciate your help. We found here the best deal on the model and level that we wanted. The car dealership has a very friendly atmosphere, a lot of convenient offers, and options for customers. We just didn’t expect that after our negative experience, we would be able to find a car dealership where that cares about the client, and not just about selling cars at the most expensive price."

"The team there is amazing! After a bad experience with another dealer left us frustrated, my husband and I decided to look there because the service department has always been top notch in taking care of our older mazda 3. And Celica did not disappoint! She was attentive in addressing our wants and needs without being pushy. She and the finance manager Daniel both helped us with every step to make the whole process pleasant. Celina even took it upon herself to wash our new car since the service staff was already gone for the day! I will recommend them to any of my friends and family who are in the market for new or pre-owned cats."

"This was - to me - the perfect car buying experience. After trying to deal with other Mazda dealers on a new CX-5 I was buying as a gift for my Niece, the the other dealers were adding $3,000 "Additional Dealer Markup" (READ: PROFIT), and ridiculous KARR anti-theft devices, silly "paint protection" and more. Then I found Santa Maria Mazda. Sticker price, no added dealer markup, no ridiculous profit accessories added on. I placed a deposit on a incoming CX5, they sold at sticker price - no games. They kept in touch with me every step of the way. Car was beautifully detailed and filled with gas for my Niece's arrival for delivery yesterday. Victor, our salesperson, went over all the features and accessories with my Niece, pairing phone, Apple CarPlay, controls, etc. VERY professional. I live in San Diego County, and we drove up yesterday for delivery. Shelden Flowers was the Sales Manager handling everything, and he was perfectly professional. I would highly recommend this dealership to anyone in the market for a new car."

"Looking to buy a new car?! Check out the #AMAZING team at Santa Maria Mazda, located on the beautiful Central Coast of California! Celica has the gift of selling cars! She had just the right amount of engagement to make me feel both comfortable with my purchase, while at the same time not making me feel pressured. She is an #AMAZING lady, and a part of a great sales team! Big Joe did great stepping up to walk me through the evening that I purchased my beautiful 2020 Mazda CX-5 Grand Touring! Ryan, the sales manager, worked with me to get the numbers perfect for a great deal and gave me a solid offer for my trade-in, and Joaquin was super efficient at the signing of the contract with 0.0% interest! Overall, fantastic customer service from an incredible team! I highly recommend anybody who is looking to buy a new car come check out Santa Maria Mazda! Christmas came early for me this year! :-)"