Orinda Shell Auto Care

"I live in Antioch and Orinda Shell is a ways but I wouldn't take my Pilot anywhere else. I heard about Orinda Shell through a friend of mine..And I'm so glad I checked them out. They treated me with the up most respect. They fixed my car in a timely manner. They are honest and I trust them.. I now have a forever new mechanic with Orinda Shell.. Thank You very much Kathy & Crew."

"I stopped by this mechanic shop about two weeks ago, spoke to Maureen (who seemed really knowledgeable and trustworthy), made an appointment for an oil change/maintenance. I specifically asked how long this would take and she assured me that before 5pm everything would be done unless they found a major issue. This morning I dropped off my car at 9 and didn't hear anything back all day. Finally at 5:30 pm I called them for an update and they told me that they hadn't even gotten to my car and would see if they could fit it in. I had an appointment, dropped off my car, waited 8.5 hours, and I had to call to find this out. I have never been more disappointed in how a business runs. The man on the phone did not at all appear to care that they had wasted the entire day and didn't even bother to tell me to reschedule. The level of unprofessionalism in how this was conducted is unmatched. So if you want someone reliable and professional, please keep looking!"

"So impressed and grateful for this shop! They diagnosed and fixed a major problem on our car as we passed through town on a road trip. They were so timely, wonderful customer service and great price."

"My go to shop for years! Very honest and everyone is super friendly. Great prices too Kathy and her crew are number 1"

"Kathy is wonderful and frankly the only mechanic I've really trusted for years now. I drove from outside the area just to see her at this point. Never in my life has a mechanic been more honest and up front. Common things Kathy will tell you are "This thing is wearing out and needs to be replaced but you don't need to worry about it now." Kathy will go out of her way to try and find ways to keep your total bill low, but always without sacrificing the quality of the work."