Les Schwab Tire Center

"I went in for a tire rotation and was first told it was going to take 45 minutes to do a tire rotation. I waited for an hour and 18 minutes for them to tell me they couldn’t rotate my tires. I measured my tires before I came in and I only had one bad tire and I was told I need all four tires to be replaced because they were all bald. Below is one of the tires that shows no balding and the other ones were the same wear."

"I've had to visit more than I would have liked to over the last few months, due to the the rocky roads here in the Bay Area. Customer service is always on point. There maybe a hour or so wait depending on the day. Free coffee for customers in the waiting room, vending machines and a TV."

"Les Schwab was recommended by a friend bc I had a nail in my Michelin tire. I checked out some other places but I decided to go with Schwab and I'm pleased with their service so far. They were friendly, easy and I got the tire repaired for FREE! I will most likely come back for tire service."

"I got my brakes done at this Vallejo location August 1, 2023 and let me say I am the furthest from pleased. First, I’ll lead with the positive a while back I brought my car in to get a tire; however, upon inspection I only needed my tired patched due to a large nail. Les Schwab accommodated me and my tired was fixed in a timely matter free of charge, and I would recommend them for tire issues. I came to them for brakes and rotors roughly around May and because I felt at the time the specific person I spoke with was honest enough. It was recommended that I come back at a later time for the service because there wasn’t a need yet, so I came back in August. My vehicle was dropped off when they opened because that’s when I scheduled a meaningless appointment, and I didn't receive my car until after they closed. Not only that I had to call to get a simple update that they were backed up and needed more time. I then let a couple more hours pass by before I headed to the location and was told they’re busy and would keep working until the service was done. Lastly, my car doesn’t seem to have gotten anything done because my brakes are worn and making the same noise if not worse barely three months and a few hundred dollars later. Needless to say this experience is 1/10 and would definitely not recommend."

"Chris really helped us out this summer! We had purchased an older model classic car in WI and were driving it across country. It didn't have very many miles on it and appeared to be in near perfect condition, but we realized crossing the desert it was running a bit rougher than its reputation for a "ride like a cloud". It seemed the tires needed to be replaced. We tried to get that done in Reno, but discovered it required a special tool which we did not have. The car "tire specialist" in Nevada wouldn't touch it. By the time we got over the summit in stormy weather we were really concerned, and with good reason. The next morning we found one tire completely flat. But CHRIS at Les Swab came to the rescue! He MADE the tool to help us! Every one was pleasant and helpful. They had the car overnight and took care to keep it safely locked in the garage. They were 1005 clear about our tire and service options. We were SO IMPRESSED! They even got us on the road so we could pick up some elderly relatives at the appointed time to take them safely to lunch in Sacramento. Then we continued with confidence all the way back home to Alaska! I cannot rate Chris and Les Swab highly enough! Thank you for our peace of mind and safe journey home."