Walgreens 2010 Alamo Drive, Vacaville, CA 95687

"There is five star review is not for the store it’s for the young man who was working today, February 18 4 o’clock. I just left Walgreens at 4:20. He was working and two other women that I saw he was working on the cash register. There was another young woman working in the photo department where I was printing photos, I had to ask the woman working in the photo department to process my order because I paid more money for prints and seconds once I asked her she went ahead And started printing my order and then left the photo department mind you The store it was pretty empty besides me and one other woman doing photos so the woman working the photo department should’ve never left photo anyways this wonderful, polite young man who was working the cash register walks over asked me if I need help and I told him no I’m just waiting for my photos. He still being the five star worker he is goes back and checks to make sure that my photos are being printed he goes oh look, we’re out of photo paper. He fixes the machine and just was so polite tended to me and the four other people who came in during this time where were the other two employees they should’ve been there helping him, but regardless, this is the focus on how polite, outstanding and thorough . His customer service was I don’t know what his job description is but he definitely went above and beyond for me, and the other people who came in as well he has excellent customer services skills and to be so young great job whoever you are the other employee should take notes"

"I should never have my prescriptions sent to this pharmacy. 1st they call you that px is ready for pick up, and when you pick it up they dont have it in stock! they have to re-order it. Happened 2x! Next is I was given a near expired medication. I called to ask for a med that has longer expiry date, they refused and stated the med is still good! Yes, I get it! it's still good until the expiry date but I would prefer as a customer to be given something that has longer expiry date that way I won't have to re-order and pick it up again soon as I am a very busy mom. When I called to ask her if they have the same med with longer expiry, the lady said yes they have until April 2025! Very unhappy with their service I am switching to different pharmacy for my whole family's px meds! If i could leave "0" star I would!"

"Honestly terrible service all around. Pharmacy tell u something is ready, you get there and its not. You always have to come back another day. Lines are really long. Over 40min wait. Always a long wait on the phone. Never give you proper information. Hung up the phone on me so many time while I was waiting on hold. Go to a different pharmacy. Update 2024: I increased it by one star as the online service has gotten better. They answer phone calls and give good phone service. I appreciate it. Though the lines and being on hold takes forever."

"Pharmacy is TRASH. I have been on hold for TWENTY MINUTES and they hung up on me. The other day when my script was due for refill, I was hung up on not once but twice after long wait times. And they don’t have my medication for days after it’s due. I ran out. Thanks. Great customer service, guys!"

"Usually everyone here is really friendly and this isn't a review for the store itself its for the lady who works in cosmetics. She was so rude asked her for help she said she would be right with us then then continued to ignore us. We went to ask again and she walked away so rude not sure what her problem was but hopefully management talk to her about her attitude."