Walgreens

"This place makes the DMV look like In-N-Out Burger. Slow and not apologetic about it whatsoever. The pharmacy is so slow that it is impressive. I never buy anything during the mandatory 10 minute wait they force, even when my doctor ordered the prescription a week ago and I call it it a day before arriving. I am here right now and there is only one person in front of me and neither of us has moved or been helped for the last 10 minutes. No one has made eye contact with us or said anything."

"Would rate 0 stars if I could. Urgent care sent a prescription here at 7pm on a Friday. Arrived and waited in line for an hour. Got to the front at 8:45 and they said 20 minutes to get a prescription. Everyone in the pharmacy moves like a sloth with 20 people waiting in line. Sick kids, old people waiting on their feet. Totally unacceptable. no urgency or customer care shown by the employees."

"I’m usually not a Karen but Today I went to the drive thru pharmacy and the pharmacist seemed to be annoyed, I ask him if they had children’s Advil or Motrin and he rolled him eyes on me and proceeded to tell me with attitude that I can get that from the store when it opens at 6 keep in mind it was 5am and my son was burning with a fever and I told him that too but he just put the phone down and walked away. I return upset because I really need to medication and I have gotten my kids motrin from the drive through before and there is no sign on the window that says that they don’t cell medications through the drive thru. I think I would be understanding if that pharmacist would of at-least taken to time to tell me they don’t do that but all he gave me was attitude and and condescending responses. Worst experience so far!"

"Wow, yeah. I don't even know where to begin. I had a 3:45pm appointment for some vaccines. You are not allowed to check in at the pharmacy window, you have to check in at the consultation window (I found that out after standing in the pharmacy line for 20 minutes) no signage to point me in the right direction. When I got to the consultation line, the line of people was 9 people long (I had PLENTY of time to count). The line didn't move at all for another 20 minutes. When the line did start moving it took around 10-12 minutes for each person in line to be taken care of. It took so long that customers were leaving the line and going to other pharmacies that had walk in vaccinations. Fast forward about an hour and twenty minutes (the line is now two isles long) and I finally reach the front. It was then that I realized the cause of the wait. Felix, the gentleman assisting everyone, moved like he was made of porcelain, he spoke but just low enough so that it was extremely difficult to hear him. With his head hung down he proceeded to ignore everything I said and pushed buttons on the keyboard and stared at his screen for 7 to 8 minutes without typing or moving. When he finally did move it was to hand me paperwork that I had submitted online, that took 5 minutes of explanation. Next was my insurance card and approval, this was apparently the most challenging piece of checking me in as it took around 10 minutes to complete, including the long walk to staple the paperwork together. When I finally reached the nurse that was giving the vaccinations, a full two hours after my appointment was for, she was quick and friendly. I was chatting with the woman that was behind me in line and she noted that after I left the window Felix took a break, she said her entire check in process took 3 minutes. Inefficiency abounds. It really makes me wonder if Felix was reading everyone's entire history to entertain himself. Avoid this pharmacy at all costs."