Williams-Sonoma
1600 Montana Avenue, Santa Monica, CA 90403
Hours open
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
10:00 AM - 5:00 PM
Photos
Location & Phone number
About the Business
Williams-Sonoma is a renowned institution located at 1600 Montana Avenue in Santa Monica, California, United States. This establishment is a one-stop shop for all things related to food, furniture, groceries, home goods, and more. With a wide range of high-quality products available, Williams-Sonoma offers customers the opportunity to enhance their living spaces and culinary experiences. Whether you're looking for kitchenware, gourmet ingredients, stylish furniture, or home decor items, Williams-Sonoma has something for everyone. Visit this store to elevate your home and dining experience with top-notch products and excellent customer service.
Reviews
"Super rude cashier. I asked a simple question about whether they sell the 1 gallon glass jars they have all around the store and she answered no as if it was a ridiculous question and I was wasting her time. No alternatives provided."
"I lived in this neighborhood for many years and used to love coming into this WS store. However after the experience I had today I will never return. Every employee I spoke to including the store manager was incredibly rude to me. I had placed an order for in store pick up, and it was cancelled without me knowing it. The store team blamed me for the issue, offered no apologies, and no assistance placing another order for the same item online. As I was leaving, one employee actually started laughing at me. I called corporate Williams Sonoma and explained the situation and they were so horrified by how I was spoken to that they reported it to the regional manager. They also helped me place the order for the items I needed and waived shipping for me. Stick to shopping online."
"I live right around the corner from this location. I love stopping by. However, a certain female employee working there is not friendly and is rather rude. I try to avoid her register but sometimes it’s inevitable. I am surprised she hasn’t quit or been fired. She seems miserable and has no skills in customer service."
"Picked up some online order here due to limitation merchandise in other locations. Service was below average. The ratio of employees was greater than customers at the time of visit. The (2) ladies at the counter too busy to listen to my question. One of them brushed me off. It was disappointing because one of the ladies was not able to answer my question regarding where a particular product was located. This store is very small."
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