LOFT Outlet 13000 Folsom Boulevard, Folsom, CA 95630

"This store has a lot of classy style clothing, but I feel like they are very overpriced. I can get similar styles at target for half the price."

"They had some great sales. Staff was unbelievably helpful. Especially Shirley. She took being helpful to the next level. She was awesome. Could not have asked for a better experience while shopping for clothes."

"10% military discount! Need I say more!? Once we checked out the staff were very helpful. But I came with a friend and she is the one that did all of the legwork. I am used to going to stores and having the sales people find the other sizes that I need. I don't know if they were giving us room because we were friends. And my friend didn't seem to mind. I just thought it's important to share that the staff didn't really help us during the shopping just at checkout."

"I’ve been to this location for many years and the customer service here has definitely gone down hill. Today when I went in I was able to find a few shirts that I wanted in a different size which was unavailable, the worker (who was also not wearing a mask during a pandemic) refused to help order the tops that I wanted online to ship to home. Even though I’ve done that many times before and was able to get the same service done at banana republic later that day. I asked nicely if he could help me identify it online so I could have my daughter order it for me and he even refused that. Overall highly disappointed and wouldn’t recommend coming to this location. The one off of Howe has exponentially better staff."

"This store was fantastic and well merchandised and clean. The sales associates were cheerful and willing to help with a bag and in the fitting room. The racks were organized and sized. I purchased nearly $400 of clothing but saved 60% thanks to the post Christmas sale and my extra 10% off as a Loft member."