Music City Diesel Repair

"I should’ve read the reviews before trusting this company with our work vehicle. Everything the reviews said about this guy is absolutely true. Made multiple attempts to contact the owner after 3 weeks of truck not being fixed and nothing but lies. The last attempt was today, Joe said he was on the way first thing this morning, then at lunch time he said he sent some guy named Duane. At the end of the day, he swore Duane was working on the truck according to his gps. Video camera showed the guy was never here. Joe said Duane went to pick up a part. He promised it would be put on today and the guy never showed up. We asked Joe for a simple request which was to contact Duane and let us know if he was coming or not so that we could know whether or not to leave the office and go home. After waiting around for over an hour after work we realized he couldn’t even do that. This is not bad service, this is terrible service!"

"I don’t recommend it at all. It took the around a month to change the turbo and the actuator on my box truck. When they done and I went to get it the truck still not do regen. They told ne it’s a sensor and will change it easily. He said he will order it and fix it. Every time I call him he says will arrive today. I call him next week he said the same after around two months he told me he got the sensor and tomorrow will be ready. I called him the next day he send I didn’t get the sensor yet !!!!??. My brother went to check with him and told him he wants a real time, he got mad and threw the key on the desk and told my brother I will not fix it for you. Three months and the truck not done yet."

"First time going to Music City and won't be the last! Joe and his guys went above and beyond. I had previously went to another place and was diagnosed wrong so I went over to Music City. Joe and his guys got me in and diagnosed properly. Not only did they find the real problem but fixed it in a timely manner. One of the mechanics (didn't catch his name) took my line and went to his house to weld it I mean who goes out of their way when they could've made money and charged me for a new one? As an owner operator it truly is the small yet big things that make a difference! Joe and his guys have a new customer in me! Whenever I'm in the area and need to be serviced this is the place I'm going to!"

"I had a u-joint fail on a 2014 kenworth t680, it ruptured 2 air bags, destroyed my driveshaft, and took out 2 abs air valves. I limped it to the mechanic shop by engaging the front axle and removing what was left of the rear driveshaft. Got to the yard after 11 pm. The shop got to my truck first thing in the morning. They did great work, quickly, and for an amazing price! Would recommend!!"

"I just left the shop. I had to get towed in at 4:00am. They opened up at 8:00am and got to business. I ran over some chicken wire that got massively tangled up around the axle. It was the cause for the tire to blow and catch fire as soon as I arrived and parked in front of the cosignee. I had to replace a brand new $800 Michelin tire and miraculously, music city had one and they only charged me $200 because it was used and the tread depth was exactly the same as the damaged tire. Seriously. So they kept my cost down, as I had to replace other parts as well. But the owner and the mechanics were very pleasant, honest about service while cracking several jokes! I would surely go back and have them locked in my contacts for service. Good team! I would surely say give them a shot!!"