Jack in the Box

"I always take my family there to get their food but on this day the girl that took our order was not putting the food I ordered my kids wanted curly fries and she put regular French fries and I told her throughout the order but she put regular fries in the order and the fries were too salty. I will not be going back there to buy food there.She had a attitude when I got to the front and seen her put the regular fries. She does not respect the customer. I couldn't get her name because she had a sweater covering her name tag. She had short hair and a face mask on . I never seen her their before but she is rude."

"Came In today 2/22/24 with my wife through the drive through and paid over 27 dollars for two combos. I ordered a bacon Swiss combo and a number 6 combo. We always get a number 6, every time is the same order, nobody mentioned to us that the menus had changed and that all the numbers on the menu changed as well changing the burger numbers. As a result we got the wrong burger , I took it back and Manager aida did not want to exchange me the order for the one I wanted. She was really rude and requested I brought back my fries and drink which I had left home because I only wanted the burger to be exchanged. Customer service is so simple, but when you have people working here who don't care it's almost impossible. Never coming here again , you lost a life time customer for a single burger. We weren't asking anything free, just an exchange for what we actually wanted. I also called the store multiple times and they never picked up the phone. Shows how much you care, definitely contacting corporate on this one and taking my business to chicken fillet."

"I never have an issue with the food quality or the employees here but its pretty consistent that I'm missing items from my orders through the drive thru. I would suggest adding a 2nd quality control check before handing the customer their items. Also, due to this locations proximity to downtown El Cajon the homeless people pretty much overrun the parking lot and inside the restaurant at times so I would just stick with drive thru."

"I’ve come about twice a month past two months.. and the drinks I’ve gotten with my sisters have all been disgusting. I’m not sure what’s going on but maybe yall should clean the soda dispensers. They’re literally altering the taste of the drinks"

"I went in the location and was made to wait again .the service had gotten better but then today I got the employee who hates her job and get CO worker because she used her Drawer to check me out. She was very rude and determined to make bad out of my morning and asked me why I was using two forms of payment. I liana wad her name let's see how this food is....."