H&M
1480 Plaza Drive, West Covina, CA 91790
Hours open
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM
Thursday:
11:00 AM - 8:00 PM
Friday:
11:00 AM - 9:00 PM
Saturday:
11:00 AM - 9:00 PM
Sunday:
11:00 AM - 7:00 PM
Photos
Location & Phone number
1480 Plaza Dr, West Covina, CA 91790, United States
About the Business
H&M is a popular clothing store located at 1480 Plaza Drive in West Covina, California. This trendy retailer offers a wide range of stylish and affordable clothing for men, women, and children. From casual basics to chic statement pieces, H&M has something for everyone. With its convenient location and on-trend fashion options, H&M is a must-visit destination for fashion-forward shoppers in West Covina.
Reviews
"I came to H&M kids cuz I always find exactly what I want for my granddaughter and my grandson. Great prices and nice selection of clothes. Customer service kind of sucked the guy behind the register wasn't too friendly or talkative didn't thank me but that doesn't mean I won't go back."
"People were helpful to some extend. Had a return that I purchased online. Didn't fit so I returned it to the store. No problem returning the item with a receipt. Large store. Lots to see. Mostly shop on line, but will return because I like to see more items that is hard to see on line."
"This store is now my favorite from all the stores at the mall!!! Theres always clothes on sell and the best part is that not even the clothes thats not for sale isnt crazy expensive, so thats a major plus. Just got this fit for about $100!!!!"
"Poor floor service, they are not enthusiastic to serve you, their personal chat amongst staff is much more important than asking customer how they can help. I am not spending another dime at this location they are not welcoming. Bottom line they did not value my business, therefore my prerogative is to take my money where customers are taken care of, that simple. Never my loss , its their loss absolutely. I took my business elsewhere. It's a matter of time this business will shutdown, this is a very competitive market, where service is of utmost importance. The only wrong thing the employees of H and M will do is DOING NOTHING to make their customers comes back because of great service. When line staff fails, it's the managers training them that needs to be looked at, what are they teaching the line staff. If they are less enthusiastic to ensure they sell their products and not show any effort in helping better yet recommend then you know they are there to collect paychecks and nothing but. The La Puente H and M has a better customer service."
"Customer service e was u acceptable. The cashier acts like she hates her job. Doesn't care to make customer happy. I asked if the bathing suit I was buying was returnable. She says I don't think so. After several times asking her she finally says I'm almost sure. I said i need to know for sure. Call your manager. Turns out it was so i purchased it. They almost lost a sale for a cashier too lazy to find out."
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