El Pollo Loco

"Waited so long for 3 piece chicken plate so I was offered a breast, it wasn't done. Then while waiting the beans were cold. It was replaced with broccoli that was not cooked enough."

"Quiet, clean and quick place to eat! Never had a bad meal here. The other thing you rarely get here is a smile, but I'm okay with it. I don't come here to make friends...just tasty, healthy chicken ."

"Staff seemed busy and less than helpful when needing to place an order. Felt like we were in the way and disruptive to their work flow... Food was predictable. Applying app points after the purchase whole still in the store needs to be restored."

"It was a very nice experience. The food tasted fresh and delicious! Our server was the same one I had last time I was there and he gave us a discount on our drinks and went out of his way to make sure we were well attended to. There weren't a lot of people in the restaurant and they were playing Mexican music fairly loudly, but it was enjoyable. Honestly, it was a festive environment, and even while cleaning up everyone looked like they were having fun and enjoying each other's humor, but all while keeping a clean and professional atmosphere. I got the Avocado Bowl and it definitely hit the spot. How nice to have delicious fresh food made well for only a very reasonable price. I'll definitely be back for more!"

"This is my second visit to this location. Both times there were mistakes with my order. This visit I got dark meat instead of white meat. The receipt was correct but the food I received was not. The quality of the food was well below what I know El Pollo Loco to be. The red salsa was nothing like its supposed to be and the chicken was dry. When is dark meat ever dry? I am very unhappy with this location as a whole. Sorry but I don't recomend El Pollo Loco Hemet."