Shin Restaurant 2838 East Pacific Coast Highway, Long Beach, CA 90804

"We were forced to tip by our server, Yu… My boyfriend, sister, and I arrived at the restaurant at around 8:30 pm, and it relatively empty (Besides us there was one other couple there). Because it was late, we made sure to keep the table clean and stack up all the trash and plates. The food itself was good there weren’t many complaints there. An issue arose when it came to paying out bill. Our total came up to about $80 for 3 entrees and appetizers. It seemed pretty reasonable so we paid for the food but didn’t tip, only because we felt like we hadn’t required much of our server (we were in and out within the span of about 30 minutes). When we walked out of the restaurant my boyfriend had stopped in the parking lot to tie his shoe. That’s when our server Yu followed us out claiming that we did not pay our entire bill. When I asked for clarification she claimed that when you dine in there is a required service fee and that I did not pay that service fee in the form of a tip. She told me that I had paid the balance which only covered the food and not the service therefore it didn’t pay everything. I’ve been to this restaurant pretty much regularly and I’ve both tipped an not tip depending on the server and how busy it is, etc. Never have I been told that I HAD to tip. If there truly was a REQUIRED service fee I’d assume that would automatically be added to my total. After explaining that to her she was adamant that I had to tip. We went back and forth for a bit but I felt so humiliated already that I went ahead and tipped, so she could leave me alone. It pains me to say cause I actually liked this place, but I definitely won’t be back. I don’t like being humiliated and played for stupid."

"best spicy miso i’ve ever had in my life! i’m addicted! I have it almost daily"

"What a disappointment. I use to come here a lot and I thought I’d try it again but it’s not what it use to be. It was better when it was your house restaurant. Quantity and quality are poor. Ordered food through Uber eats and it’s not worth the money for so little and it being poorly made. It’s missing so many pieces like the spicy tuna bomb. Should’ve been more. The love potion was my favorite but they use to be bigger rolls and with more mango slices on top of each roll but there’s like one slice per entire roll. $15 a dish is not the right charge for so little. Terrible fix it, close this restaurant or go back to being your house restaurant. You can do better than this. The rolls were all there it's just such small rolls. They use to be bigger. It's the spicy bomb with only two pieces that didn't seem enough. The Uber driver didn't do anything to the food."

"My family and I love trying out Thai food places and we are in love with this one. Our favorite meal is the seafood soup and this soup took me back to my childhood, having this soup after church on Sundays in LA. It really was super delicious and literally didn’t need anything else but white rice. I was pleasantly surprised by the portions and quality of the food!"

"Shin has a great selection of all kinds of asian food. From sushi to Thai, rice bowls etc. Its all pretty good. Awesome happy hour and the service was fast and friendly. The food wasn't "amazing" but it is pretty good. I will definately go back. There is food here for even the pickiest eater."