My Lai - Western

"No parking, unsafe & incredibly unsanitary. It took them 45 minutes to make 2 sandwiches. If you are too busy to provide a proper service, you probably shouldn’t be accepting any additional orders then, until you’re no longer backed up."

"Have been to this neighborhood spot several times now. When it first opened it was just okay, but it's gotten better over time. Love their make your own bowls and the banh mi. Fresh spring rolls are also tasty and the peanut sauce is great. The tofu has crispy breading which is flavorful and yummy. They recently added pho to the menu at this location and I look forward to trying it soon. The one suggestion is to let people do some customization on the banh mi - when you order online you have to just take it as is and can't leave off any ingredients. Pick up is easy, you can just park right in front for a second and go to the window and get your food quickly. The person working there is always friendly."

"Ordered through their site. Pickup process was painless. Food was delicious. Not as inexpensive as as San Gabriel Valley Viet food but if you're looking for Vietnamese food and don't want to drive out to the 626, this is a good spot."

"This place should not be allowed to be open. The "kitchen" is next to the dumpsters and the guy running the shop told us he didn't receive our order because his tablet wasn't charged from the night before. So, thankfully we had a confirmation email because this guy was not trying to help us find our order. The employees weren't wearing masks when they were preparing the food and I don't know if they had even washed their hands. It was as if we had shown up on their work break. After visiting the Mar Vista location, this ghost kitchen is a huge let down. EDIT PER OWNER RESPONSE: Thank you for your response. I referred to this area as the kitchen because the cook was grilling chicken on that grill adjacent to the dumpsters."

"I came to order for take out at 3:20pm. I placed an order online and called around 10 times to ask when it would be ready over the course of 40 minutes. They haven't answered their phone for 40 minutes and there is no where you can go in person to ask. I had to ask a nearby business and they said they can hear the phone ringing but "the guy" is not even there at the moment. well he hasn't been there which means it's closed, so why, if there's only one guy working there, couldn't they just say it's closed? So I can go somewhere else and not waste my time? Complete waste of time and money since I still haven't got my food."