Speed Solution International

"extremely rude and lacks any type of communication/ customer service skills. I purchased on a friday around noon through their ebay store, their ebay listing says that orders placed after 4:30pm will be shipped the next business day. I received a notice of tracking number created the following monday, no problem I understand maybe a little busy on friday. Wednesday evening I use the tracking number and it's still showing as Tracking number created but shipper not yet in possession of the package. I sent them a message asking about the process time and why the package still has not shipped with a screen shot of the tracking on the UPS website- They replied "what's your point" . I explained my point and received nothing unprofessional and childish/rude replies. Thursday evening I finally received an email from UPS that they were in possession of the package. So much for next business day shipping. I buy around $100k worth of automotive parts per year, quite a few of them being clutches and clutch related parts. I will never buy from this company GRIPFORCE again."

"Bought a clutch kit for my car and it broke apart in the first 60miles due to a defective rivet, It damaged my transmission also. When I tried to get it warrateed or my money refunded they would not honor it! They will excuse after excuse why they will not refund your money! Liars and thieves! Do not trust this company!"

"I needed a clutch kit in a hurry so I bought a kit from Speed Solution on eBay because they were in Brea which is a hour away. They didn't say that the kit was coming from GA, over a week to get here so I couldn't get the job out of here or get paid for the job. Never again."

"This company is absolute garbage and so is their product. Wanted to upgrade my clutch and flywheel for my 05 Rx8,so I Purchased a clutch and flywheel kit from this company on eBay. Their product description shows 1 year warranty. The clutch exploded after 12 miles. And looking threw their reviews in bit the only victim!!!! Contacted company and they reply, " unfortunately we can not replace or return this item because it has been used or altered." Do not fall with this company!!! All I wanted was a warranty replacement. I installed the original clutch until I could get this resolved, it feels better that their junky stage 2 clutch. One again stay away from this company!!!!"

"DO NOT BUY FROM THIS COMPANY!!!!!!This company should be reported to the BBB in California. We own an automotive repair shop in Missouri and were working on a 2004 Mazda RX8. We wanted to upgrade the clutch to a stage two. We purchased the clutch through Ebay from this company. After installing the clutch, we drove for approximately 175 mile on highway and the clutch exploded. We contacted them to warranty the product, where they proceeded to tell my husband he installed it incorrectly (he is a 19 year ASE certified technician). We never got to speak to the same person twice and each one had a different excuse or story on why it was not their products fault. All we wanted was to warranty the product!!! Their customer service was rude on multiple occasions, gave conflicting stories, and were down right shady. This company is selling a product, knowing that it will be defective and having no intentions on standing by their product. This goes beyond bad customer service and is a safety hazard. I am planning on contacting the BBB of California to file a complaint. This company also goes by Megatuning INC. and Grip Force."