Panera Bread 555 Broadway, Chula Vista, CA 91910

"FALSE ADVERTISING OF THE BAGUETTE MELT. I ordered 2 baguette melts and the filling was practically nonexistent. This is supposed to be the chicken pepperoni marinara melt. Never ordering this again."

"I come here almost every day, and it is generally a positive experience. However, since the new sip club system was implemented, it has been unnecessarily inconvenient and wait times can be of up to 10-15 min for a simple coffee cup when before I could just get it as soon as I walked up to the counter. I commend Janeth for always being understanding and cordial when I present my concerns. On the other hand, unfortunately the red-haired girl named Brenda needs more work with customer service: first day that it was implemented, she explained it in an undermining tone as if I should have already aware of a system that was literally implemented that same day and was not hospitable in the slightest, not even acknowledging when I said "thank you". I wanted to avoid being "helped" by her, but last time I asked for my coffee cup (how hard is it to grab a cup and hand it over? 3 seconds?), she said "it will be on the counter", without caring to listen to my concern of why my order had been taken off the queue despite not yet having received it. I walked to the counter... still no coffee cup. My co-worker ordered her broccoli soup after I ordered my coffee, and got her full order before I got my cup. I understand the intent of this new system, but because the people running it are not properly on top of it, it now falls on the customer to chase somebody down for a simple cup. Please, either fix the system or the staff running it, it's not that hard."

"Food was fine as always, very consistent and good. One thing bothered me. A worker who is in the kitchen, tall male with semi long hair, he doesn't have any head coverings at all putting risk to hair in food he makes, then i see him proceed to wipe his nose without washing his hands after. truly disgusting."

"Expectation vs reality in photos. $23 for this plus a yogurt parfait that looked nothing like the photo either. If you feel like getting ripped off. This is the place."

"Was super nice! The lighting is great, its quiet and homey, the dishes (as in plates and bowls) are simple an artistic, the food was really yummy, healthy, vegan friendly, pretty to look at and it came is Perfect portions. Plus, the drinks are fresh and it smells great inside. Its clean and well lit, the system of trash is very simple an eco friendly. Ive only eaten Panera 3x in my life (twice dine in, once delivery) and each experience was positive."