The Coffee Bean & Tea Leaf 31938 Temecula Parkway, Temecula, CA 92592

"Anyone that works there moves at a glacial pace, took 35 mins for a chai tea that was already brewed. There were only 2 drinks ahead of mine and they weren't busy. Makes no sense why it should take that long. I've tried coming here different times of day/ separate occasions and it's ALWAYS the same. No work speed that you're supposed to have for a coffee house."

"bad drinks , ordered two pepper mint mochas got two mochas luke warm way too sweet. Brought them back had them remade , new ones were peppermint mochas , way too sweet barely warm , drank them for 10 seconds and tossed them out instead of driving back ."

"Very friendly and helpful! The earl grey latte is amazing"

"My first one star review-ever. I normally don’t give reviews like this, but to travel as far as we did to come to this place and have this experience was terrible. I should’ve read the reviews first about the customer service, as a previous reviewer who said that the customer service was horrible was 100% correct. The girl who took our order did not smile one time and looked annoyed that we were there ordering. The place is absolutely filthy inside and on the exterior. I understand the shortage of staff could lend to the garbage all over the place, but there is no excuse for the lack of customer service. Note to management: please, please, please train your staff- customer experience is vital."

"Good Coffee Flavors, tasty tea and good Service overall. Could use a little cleaning and seems they where fixing something in the ceiling as they had a latter in the middle of the barista work area. Bathrooms could also use cleaning, and it had a punch in code that was not working right and didn’t seem to be regularly disinfected."