The Coffee Bean & Tea Leaf 13020 Pacific Promenade, Los Angeles, CA 90094

"A girl named Sheri and her manager with glasses are rude and unprofessional. I've been waiting for a while for an order and they've giving terrible attitude towards me for no reason. Avoid this area"

"Great service, really quiet and chill atmosphere. The same goes for the neighborhood it’s located in - new apartments and condos in an upper middle class area. Parking is limited to the street, which can get crowded in the late afternoon/evening."

"The service and food handling have significantly improved since my previous review, prompting me to revise my rating from 2 to 5 stars. Thank you !! My 2-star review: The quality of customer service can fluctuate significantly; some employees consistently exhibit friendliness, while others, particularly younger African-American staff members wearing earbuds and listening to their music, might not acknowledge your presence. They often engage in conversations with their colleagues and tend to disregard customers. There is ABSOLUTELY no recognition that a customer is standing at the cashier, waiting to place an order. Hygiene: Furthermore, there are serious concerns regarding HYGIENE. For instance, when I ordered tea, the cashier handled the tea bag with his fingers, which is inappropriate for anyone touching food or other items, particularly in the role of a cashier."

"Outdoor patio provides a view of the adjacent park and amphitheater. It might be loud at times, although not quite as loud as if would be near a major traffic tangent However, idling trucks and mow, blow and go activity brings up the noise level and impacts the peacefulness of the coffee hour on the patio for some people."

"She incinerated my bagel. Looked at it. Then served it to me. Yuck. Over $10 for coffee and a bagel. Not a good value but at least its not starbucks"