Chipotle Mexican Grill

"Love chipotle normally but this location is so poorly managed. From the time you walk in, they try to predict your order and act frustrated when you say what you actually want. You go to pay and the chip reader is having difficulty but the employee behind the pay register acts as if it is my problem and 15 seconds to pay is a huge inconvenience to her. Finally, the tables are all dirty, the burrito wasn’t even fully wrapped and the condiments/napkins Area is missing many items/ in a state of disarray. I come to this location often due to its proximity to my work but it’s literally the worst location I’ve ever been to"

"This is my go-to lunch spot, as it’s conveniently located near my workplace. I’ve never had issues with the food’s quality, but I’ve consistently found the serving sizes, particularly the protein, to be lacking. It’s become apparent that they often skimp on the protein portions. There have been moments when I was taken aback by the scant amount of meat provided, leading me to opt for a double serving. However, even with the additional order, the increase feels more symbolic, akin to an extra pinch of salt rather than a substantial doubling of the meat. The protein servings hardly fill the spoon they use. Yet, this will likely continue unless a new, convenient alternative opens nearby. As I write this review while eating the same dish from Chipotle, my frustration with their stingy protein servings grows. Despite this, I’ve always found the food quality satisfactory. The service varies, with some staff members being pleasant and others less so, but that seems to be a common theme in many places nowadays. Peace."

"My experience with the food portions at this Chipotle has been frustratingly inconsistent. While occasionally fortunate to receive a proper-sized meal, there have been instances where the portion provided is insufficient even for an adult. The lack of consistency in serving sizes has been a disappointment, making it challenging to rely on a satisfying dining experience."

"If I could give a zero star review I would. I live in Santa Clara square and crave chipotle every now and then so I wonder over. Which’s reminds me every time of why I never eat chipotle anymore which used to be my favorite restaurant. Staffs terrible, foods quality is terrible, I’ve never actually seen them cook any new food bc the location is so poorly managed, and they are always out of everything. This location should be out of business."

"I tried to pay with 20$ cash at 11:30 am, they did not have enough money on hand to give change! My guac on the side that's 2.85 was half full on the little cup. Very poor customer service to not have change available and give only half the guac I paid for! 19.78 for a burrito bowl is a lot of money and then they accomplished to steal subs off my food! The burrito bowl was okay, just the quac and lack of change is not acceptable."