Firestone Complete Auto Care

"I had a very positive experience taking my car in for service and having my tires replaced. Firestone provided me with excellent customer service and was transparent about what services I needed and how much it would cost. I highly recommend Firestones to anyone looking to get new tires or even just needing to get serviced."

"They were fast at changing the oil but didn’t do things like check fluids or vacuum which other places do and are slightly more expensive. The staff was very helpful and gave good information without being pushy or over selling. The counter needed one more courtesy clerk as the one available was being over worked. He handled the workload well but was being pulled in too many directions. Overall technicians were competent and fast. The courtesy clerk was stellar would have been nice to have the car vacuumed and other fluids checked."

"Technician(s) failed to let us know they would not perform the necessary repairs. It took 24 hours of calling them (they did not reach out once) and never once did they come out and actually say they would not repair the vehicle. Had we not completely coaxed it out of the technician during the final phone call before picking it up, I would assume I would still be under the impression that they would be fixing it. Received half-baked reasoning when we picked up the vehicle, that they had still been in the process of checking on parts, etc., when we were fully aware of the complete lack of communication between the person working Saturday and working on Sunday. Customers deserve transparency, and time and money is valuable, as this requires much effort and coordination to take care of. If a repair is beyond the scope of what Firestone is willing to do, clearly communicate this, and in a timely manner- it shouldn't be pulling teeth."

"Great Customer Service given by the Staff. Staff was knowledgeable and my Windshield wiper blade replacements were done in a few minutes by a very polite and courteous Staff member. Thank you and I will be returning for other necessary services that my Vehicle is in need of!"

"The service was fantastic the technicians were so friendly and taught me about my 4Runner. Callie was so kind and on point she runs this place like a BOSS. I got 5 new tires installed and an oil change and alignment. Make sure you get the lifetime alignment. You can get it serviced at any Firestone nationwide. I posted before and after photos."