Taco Bell 1541 Sycamore Avenue, Hercules, CA 94547

"Just had a taste for something sweet so I stopped by and got some Cinnabon delights. The service was good and the order was out quick. It also helped it was a rainy day so no line."

"This review is specifically for George – he was very kind and courteous and very quick with the drive-through. Appreciated his mannerisms. An exemplar of good customer service."

"Terrible experience! My greeting was “how are you paying?” When I told him card he pointed me to the kiosk and said “that’s how we do it” I don’t work at Taco Bell I shouldn’t be forced to spend 10 minutes figuring out how to work the kiosk, and instead of helping me (obviously struggling 10 min later for a taco) he proceeded to chit chat with co-workers. After completing my order for dine in, a was alerted that my food was in the bag on the counter-the place was dead, the least you could do is teach and practice customer service!!"

"I am hooked on these country potato and scrambled egg breakfast burritos. I usually buy two at a time because I can put it in the fridge and reheat it in the microwave for one minute. It taste just as good when reheated the next day. I also like their other vegetarian options. The kitchen stuff are well trained to prepare good portions and tasty food."

"We live close to this location and visit it often. It is honestly a 50/50 chance of your order actually being 100% correct; we have driven back in the past to correct the order but will usually just deal. This time, we waited in the drive thru line for 10 minutes, not moving, behind 8 cars. We decide to park and order inside and still we waited 15min for our meal. The good thing about going inside, we could calmly double check the order. Make sure to save your receipt, they wont care unless you present the evidence. I was once asked to show what I received because he didn't believe me. Few months has past since I posted this review, Google maps asked for an update... They still hold a 50% chance of accuracy to what you order. I find random items that I do not order in my bags and lack ones I paid for. I have gotten into arguments with manager/ supervisors for checking my order before leaving. I assume your time at the window is monitored and they try to rush you along. Everyone who works here seems very unhappy and you hardly ever see the same people which shows they have a high turn over rate for employment. They close randomly, unannounced and always run low on items. Still a location we visit but I do have a feeling it will close at some point with all these consistent issues."