CVS

"Received 3 vaccines at CVS. Prompt, friendly, great service!"

"While still not a 5 star experience, the pharmacy manager changed awhile back and all but one employee seems to be doing a great job. I'd say a 85% improvement over the last 6 months to a year. The main issue now is the limited hours for the pharmacy."

"The store manager needs to be retraining or fired. She was too busy smoking cigarettes outside wasting company time. Leaving a minor in charge of selling alcohol! Then had the audacity to blame the cashier. No wonder why half her staff left. All the employees who provide great customer service is gone."

"First time getting a prescription filled here because this is where my doctor sent the script. Went to the drive thru 30 min after they opened on a Tuesday. Sat at the window for over 10 min and never saw one person working. Unpacked the kids and went inside where I could see 3 people working (1 pharmacist and 2 techs/cashiers). After a couple of minutes the pharmacist said "we'll be right with you" and glanced at the tech next to her. I still waited another 5-10 min for the tech to acknowledge me. Horrible customer service. Transferring to Walgreens right now."

"I’ve been using CVS ever since it was converted from Longs Drugs (which my family and I used for years). It’s not quite the same service, but customers aren’t the same either. People nowadays can be impatient and entitled, this results in a poor experience for customers and staff alike. I’ve found that treating people with equal respect and kindness garners far better customer service, as working in a pharmacy can be a hectic job. Why not show the people working to serve you some patience and friendliness? It’s a busy pharmacy, and they certainly do their best, in my opinion. Everything has slowed down now due to Covid-19, I think they’ve done a great job of serving the community during this crisis. I’ve had to visit this particular pharmacy a lot lately due to a recurring condition, and they’re good at filling scripts in a fair amount of time, are willing to answer questions, and have mobile as well as online notifications set up so you can access your information without waiting on hold (just go to the CVS website and create an account, and you can view your prescriptions, the costs, and the filling status). It’s also important to note that they are a bit short staffed right now. Overall, they are a reliable pharmacy with helpful staff. In these intense times of stress, it matters now more than ever to treat those in the service industry with dignity, because they are risking their health to serve their community."