Starbucks

"The atmosphere is usually great, and I love ordering here. The girl with long hair usually in a ponytail and glasses working the mobile order area could be kinder. I mobile ordered at 8:10 my order or 3 drinks was supposed to be ready 5 min later. I knew it would take them a few minutes longer so I waited in my car. By the time I walked in 2 of my drinks were being packed in a bag and my last one was being made. Impressed I waited patiently for my last drink, after about 5 additional min. of waiting it was 8:25 at this point. I asked about my order and she points to my last drink on the counter - but the first 2 that were packaged went “missing” she asked around and at that point the store was busy and the workers were trying to get other drinks out and repeatedly told her they had already made the drinks. The girl continues putting out other orders and doesn’t make any effort to look through the bags aready packed. After a few more minutes of being ignored she finally checks the name on the bag and realizes her mistake. Instead on handing me the bag she RIPS IT OPEN pulls the drinks out, takes the lids with covers on them to prevent spilling off and throws the lids out replacing them with new ones. I asked her if she could actually please put the covers back on and could I get straws for the 2 Frappuccinos. Not a word of apology nothing or any other word for that matter was exchanged. The drinks were melted and watered down from being ready 10minutes before and I was now running late for school so I couldn’t wait for new drinks. Honestly such a disappointing experience."

"Came in with a very difficult drink and Brenda on pm shift that took my order completely understood and didn’t get overwhelmed. Had great patient’s with me & let me tell you my drink was definitely made with love & with the caffeine I needed ! THANK YOU STARBUCKS"

"I was very impressed with this location! The line was long and I thought it was going to take forever and I was wrong! They were so quick and efficient while providing incredible customer service! GREAT LOCATION!"

"This review is LONG overdue. I’ve been coming to Ben Holt Starbucks for years and I’m amazed at how consistently they get my drink right regardless of which barista makes my drink. This is usually my issue at other Starbucks but not here. The drinks always come out quickly and when they aren’t, the baristas make sure to check in on me if they see me waiting which I appreciate. Seriously the best Starbucks I’ve ever gone to."

"The location is right off the freeway and very convenient. Right next to lumberjacks restaurant. This coffee shop is very clean with friendly staff which is what we are used to from the most popular coffee chain in the world. They have a drive-through and a great selection of drinks and food. Warning: bathrooms require a code from the cashier. There’s also a sign on the front door asking the customers wear masks. Plenty of outdoor seating if you enjoy the rumbling sound of the car is driving on the freeway."