Starbucks

"I contacted them to get help with their sister location in American Canyon. First, they gave me the phone number of the "District Manager" who never returned my phone call. And then the "manager" of the location today laughed about me in the back room with his employees and came out with a phone number lying to me saying it was to a higher power than the DM and it was simply the customer service line I warned him I called before. This was after an employee in the front mocked me for having severely chapped lips. When I came home, I made sure to rip all the chapped skin off my lips and make them bleed since she was so unbelievably cruel. DO NOT GO HERE!"

"We went to this Starbucks for a private meeting and while we were there, we were subjected to the loudest, most immature behavior I've ever seen from Starbucks staff. I'm not sure what all the excitement was about, but my wife asked for a manager and everybody pointed at the person who was- by far- the loudest and most disruptive person in the room. Yelling, screaming and high-volume yelling at guests she was excited to see, telling everybody about her personal life, etc was just a small bit of what we experienced last night. I'm appalled at what the guests were subjected to, and what's worse is that the volume of conversation between staff soon returned to previous levels not long after my wife said something. We could not hear each other (sitting next to each other) or the people we were talking to on the phone in our meeting because of the sheer volume constantly coming from this ladies vocal chords. Holy cow, I'm not even kidding. This manager should be in a theater not equipped with sound amplification, or giving speeches to thousands, not running a Starbucks in AmCan."

"Such great service. They recently got their credit card reader stole (who does that!) and were able to run cards inside with permission, which I really appreciated. They were able to get through 10 cars in 10 minutes with a smile! The sugarcookie almond milk latte, but with oatmilk instead, is my favorite holiday drink!"

"Starbucks is always a pleasure to go to. Chai Latte little ice works for me every time. You can sit and do your reviews or just enjoying being alive and well. It's worth the price!"

"This location deserves a 5 star rating. The customer service is incredible. Everyone works together as a team and they make the customer feel important. I have been to plenty of Starbucks locations but this encouraged me to speak about my experience. The cashier embraced with a warm welcome and made my order personable. On a weekend morning, they were pretty busy and there was a line but I didn't mind it at all. The drinks are always perfect, the food always fresh."