Walgreens

"Their pharmacy is the worst! Here I sit on hold, phone just ringing for 35 MINUTES. Not a single staff member has acknowledge me. The phone gets picked up and put back on hold. I'm changing to CVS"

"Hateful pharmacy staff. They couldn't even manage a scheduled flu vaccine. All my information was put in wrong as in using another customers information. I was concerned they wouldn't be competent enough to give the right vaccine I came in for. I left without the vaccine and went to CVS in Target, much better experience."

"The pharmacist who was working 07/20/2023 has zero understanding in customer service. Made me and another person wait for 30 min while she was chatting up with “corporate”. No respect for people and their time."

"On hold for a half an hour and still didn't get through. I'm pretty positive I heard them repeatedly pick up and put me back on hold. What a way to spend an early lunch break."

"We stopped here 2 times during our visit. We were visiting for a memorial and needed to get a few things for our trip. The 1st visit we needed to use the bathroom and get some toiletries. A manager walked by and we asked for the code. She very rudely said we don't give out the code you have to stand in the back and push a button and wait for someone to let you in, although the door entrance was open for anyone to walk in but not the bathrooms. She said this to us while walking by and not stopping like we were a bothersome to her. She went up to the photo area and started yelling at the 2 people there. We just looked at each other and walked away in disgust that she was doing that in front of guests.The 2nd visit was worse. We were waiting at the photo counter, being patient waiting until we saw someone but didn't hit the button for service. The same manager lady, Heather Jones, came by and reprimanded me for not hitting the button, very rudely. The entire transaction was unpleasant and awkward. She has no people skills and not a very good customer service person I would want to represent my store. I do want to point out and give big kudos to the young blonde lady working in the photo area. She was very sweet, kind and helpful to us even though she seemed stressed out because of her manager. I shop my local walgreens a few times a week and have never had this kind of a horrible experience at any other Walgreens location. We made a point to get the managers name because it needs to be brought to her attention that what she says and does is a representation of Walgreens and could lose business for that store."