Sally Beauty

"Stopped in for a gel polish today and only got 3 things, when I got home I realized one of the bottles never made it into the bag and i was still charged for it. If it weren't a long drive I'd just go back for it, but I guess I'll take it as a loss with these gas prices. Usually only have to check bags with fast food, but I guess I'll do that here next time."

"I venture here Everytime I need to color my hair. Each time I go there are different employees. Don't know what's up with that but a different young lady waited on me this afternoon. OMG SHE WAS AWESOME. At first I just kept mentioning THEY ALWAYS JUST LOOK IT UP IN MY INFO. This young lady did not care what the others did. She talked very calmly an looked me straight in the eye. I finally told her how smart she seemed about hair and she politely said, I'm speaking from experience on my own hair. Right then I knew she was telling the truth. I think her name was Amber. She was so sweet. She's the only 1 I feel really listened to my color situation. If I asked....what would you do? She told me. I have no clue how long she's worked there but this chic needs a raise and permanent position. I only think I know her name cause that's what the manager called her. If it's not I apologize. Amber, I hope, your fabulous an have an A+ in my book. Thank you so much for being REAL."

"First you take away the point system. Now you’re removing the inexpensive products from your store and replacing it with VERY expensive items. I came in for the good old tweezers i used to get from you. They were different colors and they were AWESOME. You replaced them with a bunch of high end, high priced tweezers that are no better than the fabulous ones that I used to get AND that I came in for. You know…the ones that were different colors. And there were NO tweezers for less than FIFTEEN DOLLARS! And they work JUST THE SAME as the inexpensive ones that I love. And then to top that off, you have the unmitigated GALL (add a great deal of emphasis here) to make me pay for a bag after i purchased your high dollar, fancy pants tweezers! You have a lot of nerve. No I don’t want to shop there any more. No I will NOT be singing your praises. Yes I’ll be telling everyone i meet and on social media that Sally’s is no longer the store that I’ll go to for many products that i used to buy. Who do you think you are? Macy’s? I predict that you’ll me shutting your doors within a year. You aren’t the only beauty supply store. You were just MY beauty supply store. You aren’t any longer. Here’s to sticking it to your long time customers. Hats off to ya guys. Update those resumes because you’re gonna need them."

"Unfriendly and so unprofessional. The employees tried to watch me the entire time while I was shopping because they thought I was stealing when I wasn’t. I did nothing to deserve that treatment. Don’t visit this location with its trashy employees. Go somewhere worthy of your money."

"My girlfriend had the worst experience ever today with Claire (Springfield Tn store) who states she is the manager and its "HER" store however she is just a poorly hired employee. She is very unprofessional and disrespectful. This person has no business being in a customer service position let alone ever being allowed to be promoted to a managerial position. Sally's definately needs to care more about their customers, their stores , who they hire, and who they promote. The store is not what it used to be.. just look at all the complaints being posted .."