Walgreens

"Called to see what was holding up my husband's prescription, it was over a week late. It was pain medication, as he is a cancer patient. I was told that they did not have the prescription in the pharmacy so I asked them why they hadn't called other branches to find it. The pharmacist was very rude so I got rude back. When she hung up the phone. She accidentally left it on speakerphone so I got to hear her bash me for about 30 minutes. I've been with Walgreens for 40 years and never had an issue until the last year. I don't know why everyone is so thoughtless when it comes to the care of their patients. It's totally unacceptable. We will be changing."

"Absolutely the worst pharmacy! I went to pick up a prescription I waited two weeks to get to be told "you already picked it up." Neither the pharmacist or pharmacist manager Roy would help. Everyone was horribly rude and just kept pointing the finger at me. I tried telling the pharmacist the person on the card wasn't even my name, or anyone I knew. He just kept shrugging me off and gave no care! They are dispensing medication without checking who it's being given too. The pharmacist gave zero care someone out there was taking my medicine. I called corporate and filed a complaint. These people should be fired...just horrible Walgreens!"

"My husband and I just moved to Jackson a month ago and have used Walgreens for years; have spent lots of $$ over the years. However, this location's pharmacy (3144 N Highland) has the worst attitude and demeanor. The techs and pharmacist are very rude, condescending, and patronizing from asking for perscriptions to be transferred, arguing about the spelling of our last name, to requesting a flu shot over the last three weeks. Carefull, Walgreens. People that walk into your store/pharmacy choose to do so. We are moving our business to a local pharmacy."

"Would give 0 if that were an option. 3 times I've been to this store to get prescriptions for my wife and they always claim they never received it. I also used to get a maintenance medicine here because it was convenient but it was never the same price twice and once when a medication was recalled by Walgreens and to bring it to the store they said they would not replace and I would have to pay full price for a substitute."

"The pharmacist that helped us with our COVID tests for travel was so kind and helpful. She was very delightful. But we had to call back after we left and Lindsey answered the phone....this young lady has no business working with the public. She was extremely rude and didn’t have an ounce of compassion in her body. She talked to us as if we were incompetent and we are both healthcare professionals. She would not want someone treating her or one of her family members the way she treated us."