Lowe's Home Improvement

"As far as the store it’s self, yes clean and stocked to a degree. However, when it comes to ordering or installing anything I CANT stress enough to make sure whomever is ringing you up is knowledgeable about what you’re getting and entire process. I’ve already been screwed over once with their appliances/installations and decided to give them yet another shot (1 year later) and I regret I did. I’ve talked to multiple staff/management and all could not find a solution and or even attempt to follow through. Rebecca in receiving has the worst customer service and clearly hates what she does. If you need to make bigger purchases such as appliances or installations (windows, carpet, garage doors, or anything on a house) please do not go to Lowe’s. All of their work is contracted out and their clueless communication between one another is beyond frustrating."

"Me and my finance have been using this store lately, rather than Oakridge and we were actually pleasantly surprised. They seem to always have everything we have needed in stock and the workers are all pleasant and helpful…Especially the young guy in the garden section. He helped us with fencing and concrete a lot. Plus they have a huge clearance section,, my favorite! Lots of great deals."

"Absolutely hate this store. I will preface this review by saying I do not fault the store employees. From the outside looking it appears to be training issue. By training issue I mean lack there of. Everytime I go there and need help with either product information or product location I'm left sorely disappointed. Example would be, the employee responsible for the door section not knowing what a "mortise" is. Then after showing them what a mortise is not knowing they sell a tool for making said mortise in a door. After 20 mins of walking around and looking for said tool we found it in an aisle/bay location in a completely irrelevant section."

"Great place to shop! This Lowe’s may be a little smaller than most in my opinion so they may not carry all the stuff Lowe’s normally has, so download their app or go to the website and search to see what they have in stock first. Other than that, the store is clean, the people are nice, and it has a rich atmosphere."

"I am a female veteran pushing seventy. I usually have to show an id to prove it. I went to the garden center at Lowe’s this week-my happy place. The young man checking me out at the register said a big. “Thank you for your Service. He had remembered me from a previous visit and acknowledged me before I checked out. I want him to know how much that I appreciate him. No one has ever acknowledged me that way and he made my day. Thank you young man."