Peter Millar

"Truly one of the most outstanding and wonderful customer service experiences in town! Eric and his staff welcome you as soon as you walk in the door-every time- with a smile on their faces. My father has been a customer here since inception, and they treat him like family. Not to mention you’ll be the best dressed for every event, every single time! Don’t listen to any of these negative reviews (which seem a bit over dramatic). The staff here cannot be beat! And they are all WONDERFUL, professional, and warm."

"I’ve been a fan and purchaser of the Peter Millar brand since 2010, I love visiting the Brentwood, TN store. I made a purchase there the first hour it opened several years ago. Customer service is the upmost priority there. The sales staff always go the extra mile."

"Been out there a few times, and the service is always wonderful! They are all so helpful, and the clothes fit my husband so well!"

"Customer service was horrible. Susan was the most pretentious person i’ve ever met. All i wanted to do was simply swap my shirt for another size and she made it an hour long process and talked to me as if i was below her. Another customer in the store had to check out with susan and she too was getting frustrated. I’ve never encountered such disrespectful customer service before. I am a fan of the brand itself but if these are the people they are hiring then I don’t know if I will purchase from them again. Would hate for myself or anyone else to go through the same experience I went through."

"I don't like writing negative reviews about any business, but I've had it with this store. I have purchased quite a lot from Peter Millar and I like their products. The people who work here need a strong lesson in sales. I believe it's a management/corporate issue specifically, but the last three times I have been in, I have been instructed to come into the store to do my ordering rather than order online because "it benefits them". Now look, I don't live close to the store. I only come in because it takes 2 weeks to get a refund if you send something back with a label. So they are asking you to drive 30 minutes into their store, to have them get on an iPad that most of them can't use, place an order that is the exact same price as online, and then drive 30 minutes back home when there is NO incentive for me to do so. Most customers don't care if you get credit and they certainly won't waste over an hour to drive to your store for something they can do in 5 minutes at home. If you want people to come into the stores, run in store only deals like buy two shirts, get one 30% off. In store only. Don't tell me to come into the store so that you get credit as I'm sitting there buying a $125 shirt. I hope someone from management actually reads this and changes their policy because I won't be back in this store until that changes."