Old Navy
1618 Galleria Boulevard, Brentwood, TN 37027
Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
Location & Phone number
1618 Galleria Blvd, Brentwood, TN 37027, United States
About the Business
Old Navy is a popular clothing store located at 1618 Galleria Boulevard in Brentwood, Tennessee. Offering a wide range of trendy and affordable fashion for men, women, and children, Old Navy is a go-to destination for stylish wardrobe essentials. From everyday basics to statement pieces, customers can find everything they need to update their closet at this beloved retail chain. With a welcoming atmosphere and helpful staff, Old Navy is the perfect place to shop for the whole family.
Reviews
"Very friendly but be aware of 30 day return policy."
"Returning an online order. One cashier, 4 people in line. The clothes are what you expect of Old Navy. Would like in store shopping more if they had my (irregular) size in stock more often. Still, I get it."
"What a mess! Like a horrible thrift store. Thrift store probably neater and more organized. Hope you like to dig."
"Wow. Had a great shopping experience here today. As a native of Franklin we’ve been to this specific location a lot. But today, though overworked and understaffed - the customer service was impeccable. I was going in to find 1 shirt. And from trying it on to ensure it fit, from checking out, the team was positive and helpful. In today’s world - this is hard to find! Kudos to the team!"
"This location definitely has staffing issues. I had one of the most frustrating shopping experiences ever here last weekend. A store employee (short black woman with straight bobbed hair and glasses) and a manager (tall white woman with long straight brown hair) were so rude I was honestly rendered speechless. It seemed apparent that neither of them had any prior retail experience or training given how substantially they both botched the basics. I ended up going to a different Old Navy in Nashville the following day where the staff happily assisted me but why must I travel to a different zip code to receive adequate customer service? I don't know and won't be doing it again. I just hope the ladies at the Cool Springs store realize the true cost of their ill-placed, contentious attitudes since it will be a very long time before this repeat big spender returns, if ever."
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