Walgreens

"Horrible service completely incompetent from the insurance staff to the Pharmacist... I had to give them a play by play on how to complete their job and they were still unable to do complete it successfully. When asked to speak to pharmacy manager I was told they are on leave. Transfered the medication out to HEB and it was ready within 15mins. Crazy how people have forgotten to treat their customers like a family member with kindness and willingness to help. Instead they are out for a check, if you don't like your job get a new one."

"I was just diagnosed with Hypertension and had an immense headache. My doctor prescribed a common blood pressure medicine at 8:30 AM and said I needed to take it ASAP. I called at noon and they said it would be ready after 3:00. My wife went at 3:15 and they said it would not be ready until the next day after 3:00. When I called to complain, the lady said “well, we could fill it today”. Needless to say that did not help my blood pressure. I had another local pharmacy call them to transfer script and they filled it within two hours. Goodbye Walgreens. I won’t be back."

"They refuse to give me my cash back. Even though I did not like the quality of the photos I had printed. They insisted on a gift card to the store. But I don't even shop here. And everything's overpriced. So I ended up having to sell the car to one of their customers in the store. Because they refused to give me moneyback. I just want my money back."

"While I did not have a particularly negative experience there are several reasons for my review. When I was told it would be about 20-30 minutes. I left, ate and ran some errands so I could return much later. After waiting, I was told it would be another 5-10 minutes which really made me mad because I’d been gone well over 45. So the script was injections therefore I asked for alcohol swabs. The clerk said she didn’t know if they carried them. (I wanted to grab them so I could check out all at one time.) I checked out and asked her again. She was able to find someone to tell me where to get them. Then… this afternoon, I found out that they didn’t even give me but 20% of my prescription. Why would they bother NOT telling me the other was back ordered? You don’t just give someone part of a prescription without telling them! UGH"

"This location and their staff has horrible communication skills! Not only did they waste my time and me being in pain just leaving the emergency room, they lack the common sense to communicate vital information regarding my prescription being out of stock and that I would have to drive to another location that’s 24hrs to have it filled there.Mind you that location is about 20 miles away from me.I call the other location and they said that I would have to call the ER to have the pharmacy changed.Why didn’t the staff let me know this right away instead of me wasting my time and gas? Unprofessional staff wasting valuable time. Please train your techs better!!"